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CONTENT SUPPORT SPECIALIST

Emerging Travel Group
Full-timemid

Job description

Join our team of content editors responsible for maintaining and administering information about hotels: we edit and update property listings, ensure categories are accurate, and work to keep all information as up-to-date and clear as possible for our users. This position is open for the duration of the main employee’s maternity leave. After this period, there is a possibility of transfer to a permanent position if a vacancy is available. Job Responsibilities • Process incoming content editing requests: emails, tickets, hotel profiles, messages in corporate chats; • Prepare and proofread texts for product team projects; • Ensure the relevance and accuracy of hotel information: text descriptions, service details, photos, room categories, accommodation conditions, and payment and cancellation policies; • Maintain and update the hotel tax database: correct and add taxes at the hotel and regional level, work with tax documentation; • Monitor and update geodata: revise and correct information about hotel locations and geographic objects. • Ability to quickly switch between tasks and handle several assignments in parallel; • Excellent spelling and punctuation, strong computer literacy; • Confident PC user, experience with Google Docs; • Attention to detail, perseverance, and a high level of self-organization; • English language proficiency at Upper Intermediate level or higher. We offer you: • Remote work format, shift schedule 2/2 with flexibility regarding working hours if needed. • Ambitious and supportive team who love what they do, appreciate each other, and grow together. • Internal programs for adaptation and training, development of soft skills, and leadership abilities. • Partial compensation for participating in external training and conferences. • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. • Corporate prices on hotels and travel services. • MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice