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LUXURY TRAVEL CONSULTANT

consultwithtray
Full-timemid

Job description

We're a growing remote travel team and we're looking for a detail-oriented, client-first professional to join us as a Luxury Travel Consultant. You'll support clients in planning and managing high-end travel experiences, handling everything from initial consultation to post-trip follow-up, all from home. Full training is provided. You don't need a background in travel, you need to be organized, professional, and genuinely good with people. Key Responsibilities • Provide responsive, professional support to clients via phone, email, and online messaging. • Assist with luxury and leisure travel reservations, itinerary updates, and special accommodations. • Communicate travel details, documentation requirements, and booking policies clearly. • Monitor bookings for accuracy and proactively follow up with clients. • Resolve questions and concerns with a calm, solutions-focused approach. • Keep client records organized and internal systems updated What Were Looking For • Clear, professional communicator, written and verbal. • Customer service background preferred, travel or hospitality experience is a plus, not a requirement. • Highly organized with strong attention to detail. • Comfortable working independently in a fully remote environment. • Able to pick up digital tools and booking platforms quickly. Technical Requirements • Laptop or desktop computer. • Reliable broadband internet connection. • Smartphone for communication and updates. • Quiet workspace suitable for client conversations. What We Offer • 100% remote with flexible scheduling. • Full onboarding and ongoing professional development. • Travel industry perks and exclusive supplier discounts. • Stable, growing team with real advancement opportunities. • Equal opportunity employer, all backgrounds welcome.