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VEHICLE LISTING & VERIFICATION SPECIALIST

veta-virtual-inc
Full-timemid

Job description

Launch Your Next Successful Chapter with Veta Virtual! ๐Ÿ’ธ Competitive Salary in USD | ๐ŸŒ 100% Remote | ๐Ÿš— Online Vehicle Marketplace | ๐Ÿ” Detail & Verification Role Veta Virtual is hiring a Vehicle Listing & Verification Specialist for one of our high-growth clients in the online automotive marketplace industry โ€” a Series A-funded C2B car auction platform headquartered in Irvine, CA. This is a detail-driven, communication-focused role built for someone who takes accuracy seriously, is confident on the phone, and thrives reviewing and verifying information with precision and speed. If you have a sharp eye for detail, professional English fluency, and enjoy being a key quality checkpoint in a fast-moving operation โ€” this role was made for you. ๐Ÿ”‘ Your Role: As a Vehicle Listing & Verification Specialist , you will be responsible for reviewing and verifying seller-submitted vehicle information before listings move forward in the auction pipeline โ€” working directly inside the company's proprietary CRM and communicating with U.S.-based sellers by phone and text to confirm details, collect missing information, and ensure every listing meets quality standards. Your day-to-day will involve: โ€ข Reviewing seller-submitted documents โ€” including vehicle titles and registration records โ€” for authenticity, completeness, and accuracy before a listing advances in the pipeline. โ€ข Evaluating vehicle condition photos for quality, accuracy, and completeness โ€” flagging submissions that do not meet listing standards and requesting corrected materials from sellers. โ€ข Verifying vehicle trim levels and mileage against submitted information โ€” identifying discrepancies and resolving them with speed and precision. โ€ข Confirming seller intent and willingness to sell โ€” ensuring every listing that moves forward represents a genuine, committed seller ready to proceed. โ€ข Contacting sellers directly by phone and text message to clarify details, request missing information, and guide them through any corrections needed โ€” serving as a professional and approachable first point of contact. โ€ข Flagging discrepancies, incomplete submissions, and quality issues to the Listing Team โ€” with clear, well-documented notes so the team can act quickly and accurately. โ€ข Maintaining accurate, up-to-date records within the company's CRM system โ€” ensuring every seller interaction and review outcome is properly logged. โ€ข Meeting daily and weekly review quotas and turnaround time targets โ€” consistently delivering quality output at the pace the operation requires. โœ… What You'll Need: โ€ข Near-native English fluency โ€” both written and spoken โ€” is a firm requirement for this role. You will be communicating with U.S.-based sellers on every shift and your English must be clear, professional, and natural at all times. โ€ข Confidence making outbound phone calls and sending text messages to customers โ€” you are comfortable initiating contact, asking clarifying questions, and keeping conversations on track. โ€ข Exceptional attention to detail โ€” you catch discrepancies others miss, take accuracy seriously, and never cut corners on verification. โ€ข Reliable, full-time availability during U.S. business hours โ€” this role operates on U.S. time and consistent availability is non-negotiable. โ€ข Comfort learning and working within CRM or proprietary software systems โ€” you pick up new platforms quickly and navigate them efficiently under volume. โ€ข Ability to meet daily and weekly review quotas while maintaining consistent quality โ€” you manage your time well and deliver without sacrificing accuracy for speed. โ€ข Bonus: experience in the automotive or auto industry โ€” familiarity with vehicle trim levels, titles, registration documents, and condition assessment is a strong plus. โ€ข Bonus: prior experience as a VA, remote reviewer, or QA-type role โ€” you understand the discipline and accountability that remote quality work requires. โ€ข Bonus: experience with document verification or KYC-style review processes. โ€ข To be considered for this role, you must be currently based in Latin America (LATAM) or Europe. ๐Ÿ’ผ What We Offer: โ€ข ๐Ÿ’ธ Competitive salary in USD โ€” paid consistently every month, no matter where you are. โ€ข ๐ŸŒด 10 paid vacation days per year plus all U.S. federal holidays. โ€ข ๐Ÿ’ป 100% remote โ€” work from anywhere in LATAM or Europe with a professional home setup. โ€ข ๐Ÿš— A fast-paced, high-growth environment inside a well-funded online vehicle marketplace โ€” where your verification work directly protects the quality and integrity of every listing on the platform. โ€ข ๐Ÿค A collaborative, supportive culture through Veta Virtual and our client โ€” where your precision, reliability, and communication skills are valued from day one. Ready to Apply? If you are ready to bring your attention to detail and professional communication skills to a fast-growing automotive marketplace โ€” apply now and launch your next chapter with Veta Virtual! Once you apply, you will be invited to complete a short 2-minute video question as part of our screening process. Please note that shortlisted candidates will also complete a brief live call to assess spoken English fluency before advancing. We can't wait to meet you!