TECHNICAL SUPPORT SPECIALIST

Qualifications • At least three (3) years of Technical support experience • Has an extensive background in Web Development • Knowledge with WordPress, Square Space, Wix • Excellent verbal and written communication skills in English • Excellent and Proven ability to handle multiple tasks efficiently • Previous experience in appointment setting or related roles would be advantageous • Willing to work graveyard and can start training immediately • Home office setup meeting specified requirements (conducive workstation) • Computer or laptop with specs of at least core i5 or higher/10th gen or newer, or its AMD equivalent, 12GB - 16GB ram, functional camera, noise-canceling headset, and dual monitor • Reliable and high-speed internet connection with contingency measures (25 mbps and up) • Availability of a personal savings account for payroll processing Offer • Long-term/full-time position • Competitive pay is at 42,610 gross + 13th Month pay • 5,000 Client Deployment Allowance • Increased rate upon regularization of 45,721 + 5,000 Client Deployment Allowance • Pay begins on day 1 of training • Benefits, such as: Enjoy benefits valued at 324,000 pesos annually • HMO Coverage: Medicard with ₱200,000 Maximum Benefit Limit, Private Room Plan plus one (1) approved dependent at ₱100,000 Maximum Benefit Limit • Loyalty Investment Fund: We set aside savings for you—withdraw after 5 years, with more perks at your 10th year. • Pag-IBIG MP2 Savings Program: Where the company will contribute monthly to your MP2 account! • Memorial Plan Coverage: St. Peter Memorial Plan granted after regularization • Work-life balance benefit: 15 annual paid leaves for regular employees to rest, recharge, and enjoy personal time. • Attendance and performance-based incentives: Get up to 142,000 pesos worth of performance-based incentives annually • Perfect Attendance • KPI Superstars • Shoutout Incentive • Referral Incentive • QA Rockstar • C3 Champions • Client Obs Incentive • Quarterly In-person Team-Buildings • Annual Company Outing - A yearly team adventure to unwind and celebrate together • Annual Year-End Party - A fun-filled party capped with exciting grand raffle giveaways! • Annual Performance Review - Performance-based reviews with opportunities for pay raises. • Annual Sports Fest - Show your team spirit and compete in fun games and tournaments! • 13th-month pay - Guaranteed additional month’s salary every year. • Government-mandated benefits: • SSS • PhilHealth • PAG-IBIG • Career Advancement Opportunities