CLIENT SUCCESS MANAGER - DIGITAL MARKETING

Job description: COLAB is looking for a Sales Account Manager to join our team remotely from Dubai. The ideal candidate should have experience working in a digital marketing agency and excellent communication skills This role involves managing client relationships, conducting meetings, identifying growth opportunities, and communicating digital marketing performance and strategies effectively. Key Responsibilities • Manage relationships with assigned client accounts • Conduct onboarding calls, kickoff meetings, and regular client check-ins • Communicate campaign performance, updates, and recommendations to clients • Identify upselling and growth opportunities within accounts • Coordinate with internal teams to ensure smooth project execution • Maintain strong client satisfaction and retention Requirements • Experience working in a digital marketing agency • Excellent spoken and written English with a neutral/American-style accent • Strong communication, sales, and client handling skills • Understanding of SEO, Paid Ads, Social Media Marketing, and Web Development • Professional appearance and confidence on video calls • Ability to manage US-based clients professionally Job Details • Location: Dubai • Timings: 9:00 AM – 6:00 PM Dubai time Work Location: Remote from Dubai