SENIOR NETWORK ENGINEER | PERMANENT WFH | NIGHT SHIFT

Senior Network Engineer (Permanent WFH | Night Shift) Location: Remote – Philippines Shift : 11:00 PM – 8:00 AM PH Time | Monday- Friday About Us Safari Micro is a well-established U.S.-based MSP and value-added reseller supporting businesses, schools, and government agencies across the U.S. Founded in 1997 and headquartered in Chandler, Arizona, we’re expanding our Philippines-based IT Support Team. Overview: Reporting directly to the VP of Technical Services and closely working with our US-based Senior Network Engineer, you will provide expert-level network support while ensuring high availability and consistent deployments of network technologies across multiple environments. You will serve as a technical escalation point for complex network issues, lead infrastructure projects, and partner with cross-functional teams to deliver secure, scalable, and high-performing solutions. The ideal candidate brings strong experience in enterprise networking, firewalls, cloud connectivity, and managed services environments. Why You'll Love This Role: ✅ Permanent Work-from-Home: As a remote-first organization, you can achieve work-life balance 🌙 Fixed Night Shift: 11PM- 8AM PH time (night shift differential + weekends rest days) 📚 Certifications: Paid training and certifications to further advance your technical expertise. 🎉 Strong Culture: Smart, collaborative, no micromanagement – just great people! What You'll Be Doing: • Serve as the primary Level 3 escalation point—leading and driving the troubleshooting and strategic resolution of complex network incidents and major outages. • Lead network implementation, migration, upgrade, and infrastructure improvement projects while ensuring performance, scalability, security, and minimal business disruption. • Design, deploy, maintain, and optimize enterprise network environments, including routers, switches, wireless networks, firewalls, VPNs, SD-WAN, site-to-site connectivity, and hybrid cloud networking solutions (Azure and AWS). • Drive vulnerability remediation and support infrastructure audit and compliance activities. • Conduct network assessments, root cause analyses (RCA), capacity planning, performance tuning, and security reviews to improve reliability and protect client environments. • Create and maintain technical documentation, SOPs, network diagrams, and knowledge base resources. • Participate in client and vendor support meetings to provide technical recommendations, support IT planning, and collaborate with internal teams to deliver successful outcomes. • Takes ownership of client environments by proactively identifying issues, gaps, and opportunities for improvement, independently driving solutions and building SOPs and processes that improve operational efficiency and service delivery. Must- Haves: • 5+ years of solid experience in network engineering, with expertise in troubleshooting, infrastructure operations, and deployment projects • Strong English communication, both written and verbal • Exceptional problem-solving skills with a customer-first mindset • Self-motivated, dependable, and documentation-driven Nice-to-Have: • Certifications ( CCNP, PCNSE, NSE/FCP, Azure Network Engineer Associate, AWS Advanced Networking, or equivalent certifications) • Bachelor's Degree in Information Technology, Computer Engineering, or any related field. • Experience working within an MSP environment. Experience with the following technologies is highly desirable: • ConnectWise as a ticketing and incident management tool • Networking (Cisco, Extreme, Sophos, Fortinet, Aruba etc.) • Wireless networking (Extreme, Cisco, Fortinet, Aruba etc.) • Desktop support (PC/Mac) • Hypervisor (VMware/Hyper-V/KVM/XEN/Azure Stack) • Office 365 and/or Google Workspaces • Microsoft Endpoint Management • Firewall (Sophos, FortiGate, WatchGuard, HA pair configurations) • Microsoft Windows Server, Exchange server, SharePoint server, SCCM etc. • Microsoft Azure Cloud (IaaS, PaaS, and AVD) • Backup solutions (Veeam, Datto etc.) Compensation & Benefits: 💵 Competitive pay, based on your experience and technical depth 🖥️ Brand new WFH gear: Laptop, monitor, headset 🏛️ Mandatory government benefits + 13th month pay 🏥HMO (w/1 dependent) 🏖️ 15 days of PTO/year + Birthday Leave 🎓 Paid certifications + training aligned to your career goals 🎁Year-end performance bonus To stay updated on our latest technology, follow Safari Micro, Inc and our Azure architect Jeremy Wallace on LinkedIn.