SENIOR SALES SPECIALIST

Accountabilities: The Senior Sales Specialist will be responsible for managing customer conversations, driving conversions, and delivering exceptional support throughout the customer journey. This role requires strong communication skills, a consultative approach, and the ability to continuously improve sales and service processes. • Engage with prospective students through phone, email, and live chat to understand their goals and recommend appropriate solutions. • Convert qualified warm leads into customers by providing personalized guidance and demonstrating the value of available services. • Deliver exceptional customer support to existing students through multiple communication channels. • Maintain accurate customer records, acquisition data, and relevant documentation. • Develop and implement strategies to improve sales performance, customer satisfaction, and operational efficiency. • Support internal teams with troubleshooting across online systems and platforms. • Manage and analyze basic data using spreadsheets and reporting tools to support decision-making. • Handle confidential customer information and documents with professionalism and discretion. Requirements: The ideal candidate is an experienced sales professional with a customer-focused mindset, strong communication abilities, and the ability to work independently in a remote environment. This role requires adaptability, technology proficiency, and a passion for improving customer experiences. • Minimum of 5 years of sales experience. • Strong consultative sales skills with the ability to understand customer needs and provide tailored solutions. • Excellent verbal and written communication skills. • Comfortable using technology and learning new digital tools and platforms. • Ability to conduct online research and gather relevant information efficiently. • Self-directed learner with the ability to test, refine, and improve sales and customer service processes. • Proficiency with Microsoft Excel, PowerPoint, and spreadsheet-based data management. • Strong organizational skills and attention to detail. • Bilingual proficiency in English and French is considered an asset. • Availability to occasionally work evening and weekend schedules is preferred. Benefits: • Fully remote work opportunity from anywhere in Canada. • Competitive base salary plus commission, with estimated minimum compensation ranging from $70,000 to $100,000+ annually. • Comprehensive health, dental, and disability insurance benefits for full-time team members and eligible spouses. • Generous self-directed vacation policy. • Annual professional development fund of $1,000 for full-time employees. • Team events and opportunities to connect with colleagues. • Career growth opportunities, independent project ownership, and advancement potential. • Opportunity to make a meaningful difference in the lives of students pursuing their future careers. • Recognition as a top employer through workplace ranking programs. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1