CLIENT SUPPORT SPECIALIST (WORK FROM HOME)
lunaagencies
Full-timemid
Job description
You’re the kind of person who listens first, explains clearly, and follows through. If that sounds like you, we’d like to meet you. We’re growing a fully remote team and adding people who are motivated, dependable, and excited about long-term growth with real coaching and career paths.
Role snapshot
• Speak with members who asked to learn about benefit programs.
• Break down options in plain language and guide them step by step.
• Understand each person’s needs and match them with suitable plans.
• Keep records tidy, current, and complete; follow up proactively.
• Stay on top of program changes so your guidance is accurate.
• Make every interaction feel professional, respectful, and easy.
You’ll thrive here if you
• Communicate clearly and build trust quickly.
• Enjoy helping people and solving practical problems.
• Stay organized, manage priorities, and hit deadlines.
• Bring a positive, team-first attitude.
• Are coachable, curious, and eager to develop new skills.
• Have customer service or sales experience — helpful, not required.
What you’ll get
• Structured training and steady mentorship.
• Weekly pay.
• Performance bonuses.
• Residual income opportunities.
• 100% remote flexibility.
• Company travel incentives.
• A path to advance as we scale.
If you’re ready to grow with a team that invests in you, apply today.