PROPERTY & CASUALTY SENIOR CLIENT MANAGER

We are seeking an experienced Property & Casualty Senior Client Manager to join a top-ranked insurance and risk management firm on a fully remote basis. This role requires an active California Insurance License. You will work alongside Risk Advisors and Executive Client Managers to deliver an exceptional level of service to a portfolio of commercial clients — managing complex P&C programs, driving renewals, and serving as a trusted advisor on risk, coverage, and compliance decisions. This firm has been recognized repeatedly as a Best Place to Work both locally and nationally, with a culture built on community involvement, personal growth, and employee wellbeing. It is a stable, growing organization where talented insurance professionals build long careers, with meaningful advancement opportunities and compensation that rewards performance. What You'll Be Doing • Provide day-to-day service to clients in conjunction with the Risk Advisor and/or Executive Client Manager • Manage the new business and renewal process; review risk management surveys • Identify exposures to loss and advise clients on appropriate coverages • Understand complex coverages and class code assignments • Conduct proactive analysis of underwriting data including Loss Ratios, Experience Modification Ratings, and Audit Dispute Resolution • Develop marketing plans with Risk Advisors, Executive Client Managers, and insureds • Complete submissions to market new and renewal accounts to insurance carriers • Prepare proposals; negotiate coverage terms, pricing, and commissions with carriers • Work with underwriters to gather additional information from clients as needed • Create and manage client and carrier-facing documents including Statements of Values and Schedules • Collaborate with Risk Control to monitor significant claims and risk control issues • Conduct contract and lease reviews to advise clients on risk and compliance matters • Review Certificates of Insurance for compliance; provide client guidance and training • Maintain and grow strong relationships with clients, underwriters, and carrier personnel • Oversee, direct, plan, and mentor your High Performance Team (HPT) • Independently conduct client meetings, deliver proposals, and lead client training sessions • Identify and escalate all matters that may give rise to an E&O claim What We're Looking For • Current California Insurance License — required • 5+ years of client management experience in P&C insurance • Industry designations (CIC, CPCU, ARM, or equivalent) preferred • Proficiency in PC applications and insurance management platforms • Exceptional attention to detail with ability to identify coverage gaps and documentation errors • Strong interpersonal, written, and verbal communication skills • Demonstrated negotiating skills and advanced knowledge of commercial coverages • Ability to handle confidential and sensitive client information with discretion • Strong organizational and project management skills; ability to multi-task effectively • Team-first mentality and a commitment to continuous professional development Compensation & Benefits Base salary $115,000–$145,000 depending on experience, plus a competitive performance-based commission structure. Comprehensive benefits package included. The Employee Connect is a staffing partner for this opportunity. Applying through us gets your resume in front of the hiring team faster than going direct. Equal opportunity employment applies.