BOOKKEEPER AND ADMIN SUPPORT

Duties and Responsibilities Bookkeeping and finance • Raise customer invoices across both entities. • Accounts payable: process supplier invoices, schedule and process payments. • Accounts receivable: monitor aged debtors, follow up overdue accounts, and allocate receipts. • Bank reconciliation across both businesses (Private Universe and PBX Blue). • Investigate and resolve billing discrepancies and credit requests. Procurement and vendor administration • Manage the ordering of hardware and software with distributors and vendors, and track delivery. • Process payment for hardware and software purchases. • Match supplier invoices to orders and client jobs for accurate cost recovery. • Assist with software licensing renewals: track upcoming expiries, flag renewals, and process as required. Admin support • Maintain accurate customer, supplier, contract, and pricing records. • Keep documentation and workflows current. • Provide general administrative support and assist with ad-hoc tasks while maintaining accuracy, confidentiality, and professionalism. Required • Proven bookkeeping experience, including invoicing, accounts payable, accounts receivable, and bank reconciliation. • Proficient with Xero or equivalent accounting software. • Confident using Microsoft 365, including Outlook, Excel, Word, OneNote, and Teams. • Strong organisation, communication, and time management skills. • Detail-oriented and able to manage priorities independently in a remote environment. Nice to Have • Experience with Autotask PSA, IT Glue, or the broader Kaseya suite of tools. • Telecommunications billing experience, including systems such as DataGate. • BAS, superannuation, and payroll administration experience. • Previous experience in an MSP, telecommunications, technology, or professional services environment. • Proactive, customer-focused approach with a willingness to learn, take ownership, and improve processes. KPIs / Success Measures • Accurate, timely invoicing, payments, and reconciliations across both entities. • Reduced billing discrepancies and administrative errors. • Aged debtors kept within agreed terms. • Accurate customer, supplier, and documentation records. • Licensing renewals actioned ahead of expiry. • Positive internal and customer feedback. Business Days/Hours Monday to Friday, full-time position. Core business hours aligned to Australian business operations (approximately 9:30am to 6:00pm AEST, NSW), with flexibility available. Remote working environment: this role can be performed remotely, with flexibility around work schedules and public holidays. Private Universe values outcomes over rigid schedules and supports a flexible, trust-based work environment. Equipment will be provided, and suitable internet connectivity is required.