TEAM LEADER FOOD & BEVERAGE
Accor Hotels
Full-timelead
Job description
<p><strong>As Food & Beverage Team Leader</strong> you will support the team with the smooth and efficient day to day operation of the outlets. Your role will include:</p><ul><li>Organize the daily operations of the Food & Beverage team</li><li>Ensure 5-star service quality across all F&B areas including our Restaurant, In-Room Dining, and Bar.</li><li>Lead by example, motivate, and coordinate the Food & Beverage team to exceed guest expectations</li><li>Communicate feedback and key information to the Food & Beverage leadership team</li><li>Maintain high levels of guest satisfaction by promptly addressing any concerns or special requests</li><li>Lead by example and conduct team training to align with premium brand and service standards</li><li>Collaborate with the culinary team to support with menu implementation and delivery</li><li>Monitor rosters and staffing schedules to meet operation requirements</li></ul>
<ul><li>Proven experience (2-3 years minimum) in food and beverage service, preferably in a luxury hotel setting</li><li>Previous leadership experience in hospitality</li><li>Strong team management and motivational skills</li><li>Excellent customer service orientation with a keen eye for detail</li><li>Proficiency in hotel management software and point-of-sale systems</li><li>In-depth knowledge of food and beverage trends, dietary restrictions, and allergens</li><li>Ability to work flexible hours, including nights, weekends, and holidays</li><li>Bachelor's degree in Hospitality Management or related field preferred</li><li>Current Food Safety Certification</li><li>Responsible Service of Alcohol Certification </li><li>Strong problem-solving abilities and decision-making skills</li><li>Excellent communication skills in English, both verbal and written.</li></ul>