HEAD OF ENGINEERING (REMOTE)

M3usa

Full-timelead

Job description

Technology Strategy and Transformation<ul><li>Define and execute a multi-year technology roadmap that systematically modernizes PracticeMatch's legacy platform, prioritizing migrations and rewrites based on business value, risk, and continuity.</li><li>Partner with product and business leadership to align engineering priorities with PracticeMatch's competitive strategy and customer outcomes.</li><li>Establish a pragmatic, phased approach to system transformation — maintaining product stability and customer commitments while executing toward a modern, maintainable architecture.</li><li>Evaluate and recommend modern technology choices (languages, frameworks, cloud infrastructure, data platforms) that position PracticeMatch for long-term scalability.</li><li>Champion the responsible adoption of agentic AI across the engineering lifecycle — from planning, design, and development through testing, deployment, and production operations — ensuring engineers build the review discipline and repository context that make AI-assisted work reliable.</li></ul>Engineering Leadership and Team Development<ul><li>Lead, manage, and develop the PracticeMatch engineering team, including direct and indirect reports across software engineering and QA functions.</li><li>Build and sustain a culture of engineering excellence: clear standards for code quality, security, documentation, peer review, and test automation.</li><li>Attract, recruit, and retain strong engineering talent; build career paths and development plans that grow engineers at every level.</li><li>Conduct regular performance conversations; provide direct, constructive feedback; and address performance issues promptly and fairly in partnership with HR.</li><li>Foster psychological safety and a team environment where engineers can raise concerns, propose improvements, and learn from failure.</li></ul>Engineering Execution and Delivery<ul><li>Own engineering delivery — ensuring that projects are scoped well, executed reliably, and completed to a standard of quality the team can stand behind.</li><li>Maintain and improve the engineering systems — CI/CD pipelines, automated testing, deployment infrastructure, quality gates, and observability — that allow the team to ship confidently.</li><li>Troubleshoot complex production incidents; drive root cause analysis and durable fixes.</li><li>Implement and refine the repository context, conventions, and executable plans that support effective agentic coding with tools such as Claude Code and Codex.</li><li>Identify engineering work that can move to AI-assisted or automated workflows, keeping human review in place where it protects quality, accuracy, and compliance.</li></ul>Cross-Functional Partnership and Communication<ul><li>Serve as the primary technology partner to PracticeMatch's business and product leadership, translating technical considerations into business terms and business priorities into engineering plans.</li><li>Collaborate with M3 USA's broader technology leadership and other business unit CTOs on shared infrastructure, platforms, and standards.</li><li>Communicate architecture decisions, transformation progress, and engineering health clearly to senior leadership, including the M3 USA CEO and CHRO.</li><li>Partner with HR on workforce planning, organizational design, compensation benchmarking, and talent strategy for the engineering team.</li></ul> <ul><li>Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent experience.</li><li>Active engagement with M3 USA's AI training and upskilling programs; demonstrated adoption of agentic coding tools.</li><li>12+ years of progressive software engineering experience, including significant time in a hands-on technical role.</li><li>5+ years of engineering leadership experience, including direct management of engineering teams.</li><li>Demonstrated experience leading legacy system modernization or technology platform migration efforts.</li><li>Experience in a SaaS, data, or platform product environment; healthcare technology or physician recruiting industry experience a plus.</li><li>Expert-level understanding of web application architecture.</li><li>Strong working knowledge of modern web technologies (React or equivalent front-end frameworks, RESTful APIs, cloud infrastructure, containerization).</li><li>Experience designing and operating CI/CD pipelines, automated test frameworks, and observability systems.</li><li>Practical knowledge of application security, data privacy, and compliance requirements in web products.</li><li>Working knowledge of agentic coding tools (Claude Code, Codex, or equivalents) and the techniques — repository context, quality gates, review discipline — that make them reliable in production engineering.</li><li>Proven ability to recruit, manage, and develop engineering talent at multiple levels.</li><li>Strong written and verbal communication; able to present technical information to executive, business, and engineering audiences.</li><li>Familiarity with the physician recruiting or healthcare data domain is an advantage.</li></ul> Benefits:A career opportunity with M3USA offers competitive wages, and benefits such as:<ul><li>Health and Dental</li><li>Life, Accident and Disability Insurance</li><li>Prescription Plan</li><li>Flexible Spending Account</li><li>401k Plan and Match</li><li>Paid Holidays and Vacation</li><li>Sick Days and Personal Day</li></ul>*M3 reserves the right to change this job description to meet the business needs of the organization #LI-MM1 #LI-Remote