REMOTE CUSTOMER ONBOARDING CONSULTANT

Remote Customer Onboarding Consultant About This Role: BuzzTechMedia is a digital solutions company helping businesses and professionals work more efficiently through high-quality virtual assistance and digital support services. We are seeking client-focused Customer Onboarding Consultants to join our growing sales team. You’ll serve as trusted point of contact during onboarding - setting expectations, coordinating next steps, and ensuring each client is satisfied with the value of our services. Key Responsibilities: • Welcome new clients and guide them through the onboarding process • Conduct virtual onboarding calls to understand client needs, goals, and workflows • Coordinate with internal teams to ensure accurate setup and timely service • Track onboarding progress and maintain detailed records in CRM systems • Address questions or concerns and escalate issues when needed • Ensure a smooth transition from onboarding to ongoing account support What We’re Looking For: • Experience in customer onboarding, client services, or sales is preferred but not required • Strong communication and relationship-building skills • Highly organized with excellent follow-up and attention to detail • Comfortable working in a fully remote, fast-paced environment • Tech-savvy with the ability to learn new tools and processes quickly • Professional, positive, and solution-oriented mindset What We Offer: • Competitive base salary plus performance-based bonuses • Benefits including medical, dental, 401(k), and paid time off • Fully remote position with structured support • Fully remote position with structured support • Collaborative and growth-oriented team culture