SENIOR DIRECTOR OF OPERATIONS

<p><strong>Position: Senior Director of Operations | Freight Brokerage</strong></p><p><strong>Reporting Location: Fort Wayne, IN</strong></p><p>If you are built to own an entire brokerage operation — not just manage a team — this is your seat.</p><p>We are seeking a&#xa0;<strong>Senior Director of Operations</strong>&#xa0;to oversee and scale enterprise-level freight brokerage operations across multiple accounts and teams. This is a true executive-level opportunity designed for an operator who understands margin, execution, scalability, and accountability at scale.</p><p><strong>Why This Role Is Different:</strong></p><p><strong>Enterprise Ownership</strong></p><p>You will oversee national freight operations across high-volume accounts, directly impacting service performance, gross profit, and operational efficiency.</p><p><strong>Architect of Scale</strong></p><p>Build, restructure, and optimize multi-site and remote operations teams. This is a growth mandate — not a maintenance role.</p><p><strong>Executive Visibility</strong></p><p>Direct partnership with C-level leadership. You will influence growth strategy, operational structure, hiring plans, and long-term scalability.</p><p><strong>Compensation That Reflects Impact</strong></p><p>Strong executive base salary + performance-based incentives aligned to margin, productivity, and service metrics. Realistic path to $400K+ annually for high performers.</p><p><strong>What You Will Own</strong></p><p>• Full oversight of brokerage operations performance</p><p>• Team structure, hiring strategy, and leadership development</p><p>• Margin improvement and operational efficiency initiatives</p><p>• Spot market and contract freight execution strategy</p><p>• Service metrics, carrier strategy, and capacity management</p><p>• Cross-functional collaboration with Sales and Executive Leadership</p><p>• Removal of operational bottlenecks that limit scalability</p><p>You will not be handed a small team to "manage." You will be handed an operation to optimize, scale, and elevate.</p><p><strong>Our Commitment:</strong></p><p><strong>Executive-Level Compensation</strong></p><p>Strong base + performance incentives tied directly to operational impact.</p><p><strong>Strategic Influence</strong></p><p>A voice at the table. Your recommendations will drive decisions.</p><p><strong>Autonomy</strong></p><p>Freedom to build the structure you believe in — backed by leadership support.</p><p><strong>Growth Platform</strong></p><p>A clear runway toward VP-level leadership for those who execute.</p><p><strong>This role is for operators who think like owners.</strong></p><p>If you understand brokerage at scale, know how to build leaders beneath you, and want to influence the trajectory of a growing freight organization — this is the opportunity.</p><p>&#xa0;</p><p><strong>Lead the operation. Own the outcome. Apply now.</strong></p> <p><strong>What You Bring:</strong></p><p>• 8 years in direct freight brokerage operations&#xa0;<strong>(non-asset based required)</strong></p><p>• Proven leadership over multi-team brokerage environments</p><p>• Experience managing volume-driven, fast-paced freight networks</p><p>• Strong financial acumen — deep understanding of GP, margin optimization, and cost controls</p><p>• Spot bid &amp; RFQ oversight experience at scale</p><p>• Track record of building and leading high-performance operational teams</p><p>• Ability to drive accountability without micromanagement</p><p>• Executive-level communication and decision-making skills</p><p><strong><em>Asset-based or carrier-only experience will not be considered. This is pure brokerage leadership.</em></strong></p> <p>All your information will be kept confidential according to EEO guidelines.</p>