RCM CLIENT SUCCESS LEAD

RCM Client Success Lead Spectrum Billing Solutions is an industry-leading Revenue Cycle Management (RCM) company for healthcare organizations. We are looking for an RCM Client Success Lead to join our growing team. The ideal candidate is a purpose-driven individual with the passion to help our clients achieve success. If you are looking for a rewarding position where you can work with industry experts at a company with an engaging, transparent and growth-oriented culture, this position is for you. This is a fully remote or office/home hybrid position. Responsibilities include: • Serve as a primary point of contact for client communications. • Assist with new client implementations. • Work cohesively with internal Revenue Cycle Management (RCM) team. • Maintain understanding of RCM functions and workflows. • Serve as client partner and liaison while effectively collaborating with team members. • Identify needs of clients and opportunities for improvement. • Participate in meetings with new and existing clients. • Attend company-wide and team-specific meetings. Requirements • 1-3 years of client relationship management experience. • 1-3 years of Healthcare and/or RCM experience. • Experience in ABA or other Behavioral Healthcare preferred. • Bachelor’s Degree or equivalent experience. • Excellent oral and written communication skills. • Proficiency in Microsoft Office including Word, Excel and PowerPoint. • Self-starter, comfortable in a deadline-oriented environment. • Detail-oriented and takes pride in delivering quality work. • Demonstrated skills in delivering results. At Spectrum, you receive: • A close-knit team of talented and skilled individuals. • Growth opportunities within the organization. • Competitive salary and bonus. • Healthcare benefits including Medical, Dental and Vision. • 401K with Employer Match. • Flexible PTO