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REGIONAL VICE PRESIDENT

Havenparkcommunities
Full-timemid

Job description

Own Your Region's Results • Translate Havenpark's strategy into regional plans and drive performance to meet and exceed ambitious goals. • Own the financial health of your portfolio through community Profit and Loss (P&L) statements, annual budgets, and capital projects, maintaining positive Net Operating Income (NOI) across your region. • Drive home sales performance across your region, working through your Community Managers and partnering with on-site sales teams to reach ambitious goals. • Keep delinquency low and collections disciplined across every community. • Ensure every community consistently meets our “Green and Clean” and curb appeal standards. • Deliver a five-star resident experience across your region. Lead with Data • Use Havenpark's reporting and dashboards to stay close to how every community is performing and where attention is needed. • Analyze trends across your region, identify risks early, and put targeted strategies in place to keep every community on track. Lead, Develop, and Hold Your Team Accountable • Inspire, coach, and develop your Community Managers to reach their full potential. • Set clear expectations and hold your team accountable to Havenpark's operating standards, reinforcing them consistently across your region. • Foster a culture of clear communication and high expectations through regular 1:1s, staff meetings, and hands-on guidance. • Address performance gaps directly, coaching to improvement and following a fair, consistent accountability process when needed. • Build a high-performing team by evaluating talent honestly and making strategic staffing decisions. Home Readiness and Capital Projects • Keep home readiness on track so new homes and rehabs are completed on schedule and ready to show and sell, stepping in quickly when timelines slip. • Ensure capital and rehabilitation projects are delivered to Havenpark standards, on time and on budget, and escalate blockers that cannot be resolved within the region. Integrate and Grow the Portfolio • Champion the Havenpark operating model and integrate newly acquired communities through the successful execution of 100-day plans. • Serve as the vital link between our home office and community teams, ensuring a free flow of information and feedback in both directions. Resident and Employee Experience • Champion a customer-centric culture where both residents and employees feel valued and heard. • Proactively address resident needs, ensuring concerns are resolved with speed and empathy. • Promote employee engagement initiatives that build a strong, unified team dedicated to our mission. Culture and Compliance • Lead by example, embodying and reinforcing Havenpark's core values in every decision and interaction. • Ensure compliance with all work processes, Fair Housing regulations, and company policies. What You Bring • A minimum of 5 years in a supervisory role, with at least 2 years as a Regional or District Manager or an equivalent multi-site leader. • Proven experience in property management; a background in manufactured housing communities or multifamily assets is highly valued. • Financial acumen: a track record of driving revenue growth, controlling expenses, and managing P&Ls and budgets across multiple locations. • Comfort leading through data and holding teams accountable to clear, consistent standards. • Exceptional written and verbal communication, with the ability to inspire teams and collaborate with stakeholders at every level. • A results-oriented mindset, with the resilience and adaptability to turn challenges into opportunities. • Being a self-starter with a problem-solving and continuous improvement mindset, modeling a standard of excellence in day-to-day work and interactions with others. • A genuine passion for coaching, motivating, and developing others. • Willingness to travel regularly across your assigned region, and a valid driver's license with a clean driving record.