DANISH CUSTOMER SPECIALIST IN PORTUGAL | NO NIGHT SHIFTS

Drive Your Career Forward as an Automotive Customer Support Specialist! Do you have a passion for the automotive industry and enjoy delivering exceptional customer service? Join a global team supporting a leading automotive brand and build your career in a fast-paced, innovative environment. If you're a strong communicator who enjoys solving problems and helping customers, this is the opportunity for you. About the Role: As an Automotive Customer Support Specialist , you'll be the primary point of contact for customers, assisting with a variety of vehicle- and service-related inquiries. Through phone, email, chat, and digital platforms, you'll provide expert support on products, services, accounts, orders, subscriptions, and more, ensuring every customer enjoys a seamless and positive experience. Key Responsibilities: • Deliver professional customer support via phone, email, chat, and other digital communication channels. • Assist customers with inquiries related to vehicles, products, services, accounts, and ownership support. • Manage requests involving orders, appointments, subscriptions, billing, and payments. • Provide clear and accurate information about automotive products, services, and company policies. • Resolve customer concerns efficiently while maintaining a high standard of service. • Escalate technical or complex issues to the appropriate internal teams when necessary. • Maintain accurate records of customer interactions and case updates using internal systems. • Stay up to date with the latest automotive products, services, technologies, and industry trends through continuous learning. Requirements: • Language Skills: Fluent in Danish (C1/C2 level) and English (B2 Level) • Eligibility: EU citizenship or valid Portuguese residency card • Skills: Strong analytical, creative, and communication abilities • Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the Travel field Benefits: • Competitive Salary : Based on your experience and skills • Performance Bonuses : Rewards for outstanding service • Comprehensive Insurance : Health and life coverage for your well-being • Meal Allowance : Support for daily meals • Remote Work: Enjoy the flexibility of working from home Ready to turn travel dreams into reality? Apply today and kickstart your career in the exciting world of travel!