GHL NEXUS AI AND COLLATERAL MANAGER
Jumpfactor
Full-timemid
Job description
WHO WE ARE:
Jumpfactor is an award-winning, 8-time Growth500 Fastest Growing Agency in Canada. We are a dynamic, fast-paced, and highly specialized digital marketing agency focused on helping Managed Service Providers (MSPs) achieve massive growth. With over $1.9 Billion in client revenue generated, we are recognized globally as a top-tier MSP growth agency.
ROLE SUMMARY:
As the GHL Nexus AI and Collateral Manager , you will lead the strategy, development, and ongoing improvement of Jumpfactor’s GHL-based outbound, intent, nurture, automation, and AI systems.
You will take projects from start to finish , combining technical execution with strong marketing judgment to build scalable campaigns, workflows, AI agents, and reusable collateral for MSP and IT clients.
JUMPFACTOR’s CORE VALUES:
•
Be STRATEGIC
•
Be PASSIONATE
•
Be TENACIOUS
•
Prioritize LEARNING
•
Embrace TEAM
•
Maintain INTEGRITY
WHY EMPLOYEES LOVE JUMPFACTOR:
•
Very competitive compensation package
•
100% Remote work
•
Collaboration with a highly skilled international team
•
Abundant growth opportunities and career advancement
•
Performance-based bonuses recognize your impact
•
Access to paid training, courses, events, and conferences
•
Enjoy paid social events fostering team camaraderie
•
Engage in weekly learning programs to stay ahead
•
Harness state-of-the-art technologies and tools for excellence
KEY RESPONSIBILITIES:
•
Own the strategy and execution of Jumpfactor’s GHL, outbound, intent, nurture, and automation systems
•
Build and manage workflows, automations, APIs, webhooks, and integrations across GoHighLevel, n8n, HubSpot , and other platforms
•
Use AI agents to automate campaign setup, lead engagement, qualification, follow-up, appointment booking, and reporting
•
Build and optimize cold outbound, email nurture, SMS, funnel, pipeline, and conversational AI workflows
•
Develop campaign messaging, copy, CTAs, offers, segmentation, and conversion paths
•
Ensure campaigns are both technically sound and aligned with lead generation and business objectives
•
Build, test, and optimize AI voice agents using tools such as Retell, Vapi, GHL Voice AI , or similar platforms
•
Create reusable MSP and IT-specific nurture tracks, outbound sequences, funnels, templates, prompts, and campaign collateral
•
Use AI to quickly customize, brand, and launch campaign assets across multiple client accounts
•
Research MSP, IT, cybersecurity, and client markets to create relevant messaging and collateral
•
Analyze campaign performance, lead quality, engagement, and conversion results and implement improvements
•
Troubleshoot workflow, integration, automation, and campaign issues quickly
•
Establish testing and quality assurance processes before and after campaign launch
•
Maintain clear SOPs, workflow documentation, prompts, and technical instructions
•
Provide internal training and participate in client support or strategy calls when required
•
Continuously research and implement new AI, automation, RevOps, and conversational AI solutions
KEY SKILLS AND KNOWLEDGE
Must-Have Requirements:
•
Advanced experience with GoHighLevel , including CRM, workflows, funnels, pipelines, email, SMS, campaigns, and automations
•
Strong experience building automations and integrations using n8n
•
Experience working with APIs, webhooks, HubSpot, and connected CRM systems
•
Strong understanding of outbound email, email nurturing, lead generation, funnels, and conversion
•
Strong marketing judgment across copy, offers, CTAs, audience targeting, and campaign strategy
•
Experience using AI-native tools such as Claude, Claude Code, ChatGPT , or similar platforms
•
Experience building AI agents or automated lead engagement and qualification systems
•
Ability to manage both the technical and marketing sides of a project
•
Ability to independently take projects from concept through launch and optimization
•
Strong written and verbal English communication skills
•
Strong troubleshooting, problem-solving, and project management skills
Additional Requirements:
•
Experience with Retell, Vapi, GHL Voice AI , or other conversational AI platforms
•
Experience building AI SDRs, voice agents, or automated appointment-setting systems
•
Knowledge of email deliverability, lead scoring, segmentation, routing, and pipeline automation
•
Experience managing scalable systems across multiple client accounts
•
Experience in an agency, SaaS, RevOps, GTM, or marketing technology environment
•
Experience creating reusable campaign libraries, workflows, templates, and collateral
•
Experience working with MSPs, IT service providers, cybersecurity companies, or technology clients is a strong asset
•
Ability to independently research unfamiliar industries and translate findings into relevant campaigns
•
A demonstrated interest in testing and building with emerging AI and automation tools
NEXT STEPS:
If you are excited about this opportunity and meet the qualifications, we invite you to apply. Successful candidates will undergo a series of assessments to further evaluate their potential.
JOB TYPE:
•
Full-time (40 hours per week, 9:00am to 5:30pm EST)
•
Remote, Independent Contractor, with a time tracker
Skills
GoHighLevel (GHL)n8nHubSpotAPIswebhooksZapieremail campaignsSMS campaignsfunnelslanding pagescontact taggingsegmentationdatabase hygienereportingtroubleshootingworkflow documentationautomationpipeline automationlead routinglead scoringAI automationAI agents