RECRUITMENT & HR LEAD (AU CLIENT) | REMOTE - #35223

Job Overview We are looking for an experienced, proactive, and hands-on HR Lead to join our fast-growing organization. In this role, you will oversee the day-to-day Human Resources and Recruitment functions while helping shape our long-term HR and talent strategy. This is an exciting opportunity for an HR professional who thrives in a fast-paced environment, enjoys balancing strategic initiatives with operational responsibilities, and is passionate about building a high-performing, people-focused workplace that delivers exceptional support to both employees and clients. Key Responsibilities Human Resources • Manage the end-to-end employee lifecycle, including recruitment, onboarding, performance management, employee engagement, and offboarding. • Ensure compliance with Philippine labor laws, DOLE regulations, and company policies. • Maintain accurate employee records, contracts, recruitment documentation, and HR files. • Build positive employee relations by providing coaching, guidance, and HR support to employees and clients. • Lead employee engagement, culture-building, and retention initiatives. • Oversee compensation, benefits administration, leave management, and timekeeping in collaboration with Payroll and Finance. • Provide HR guidance to clients on HR policies, leave administration, and workforce processes. HR Operations & Process Improvement • Manage and maintain HR Information Systems (HRIS) and ensure employee data accuracy and confidentiality. • Develop, implement, and continuously improve HR policies, procedures, and standard operating procedures (SOPs). • Prepare HR reports, workforce metrics, and analytics to support business decisions. • Coordinate compliance audits, policy reviews, and document management. Business Operations • Partner with Finance, IT, and Learning & Development teams to ensure seamless onboarding, offboarding, payroll, and employee support processes. • Collaborate with the Australian General Manager throughout the recruitment process, from client discovery through candidate offers and reference checks. • Support workforce planning, resource allocation, and operational efficiency initiatives. • Identify opportunities to improve workflows through automation and process enhancements. Strategic Projects • Support the CEO and General Manager on cross-functional initiatives involving HR, business operations, and organizational improvement. • Participate in projects that drive business growth, operational excellence, and employee experience. • Analytical thinker with the ability to translate data into operational insights • Bachelor’s degree - Psychology, Business Administration, or related field with Human Resources certification • Minimum 5 years’ experience in HR, with at least 2 years in an associate or equivalent role • English fluency - Able to communicate clearly, professionally, and confidently in both spoken and written English. • Preference given to experience as in-house HR support for non-BPO companies • Exposure and experience with both high-volume recruitment but also targeted recruitment • Demonstrated recent experience involving frequent day-to-day interaction with staff or in a process- and admin-driven professional environment • Strong knowledge and working understanding of Philippine labor laws and DOLE are preferred Key Skills and Attributes • Strong understanding of Philippine labor laws and employment compliance, as well as good exposure to employee benefit programs • Natural leadership ability with very high levels of integrity. Highly confident and proactive with communication skills (written, verbal and non-verbal) • Adaptable to a values-led approach to people and related client management • Exceptional organisational and administrative ability with excellent attention to detail • Very good level of technical proficiency (Microsoft 365 suite, HRIS systems, payroll platforms, AI tools) • Ability to work autonomously and make sound decisions with minimal supervision • Proactive, adaptable, and solutions-oriented mindset • Analytical thinker with the ability to translate data into operational insights Job Type: Direct Employment Employment Type: Full-time Location: Remote Work Schedule: Monday to Friday 7:00 AM – 4:00 PM PH time (9:00 AM – 6:00 PM Sydney time – winter / AEST) 6:00 AM – 3:00 PM PH time (9:00 AM – 6:00 PM Sydney time – summer / AEDT) Industry: Staffing & Recruiting