PRODUCT MARKETING LEAD (PRODUCT OWNER / BA / UX) - #35216

Company Profile: Our client is a Philippine headquartered company, a registered and accredited customs brokerage with the BOC - Accounts Management Office operating in all collection districts of the Bureau of Customs. As the company continues to grow and expand its presence, they are now looking for a Senior Operations Manager to join their team. This is the perfect opportunity for someone who thrives in a fast-paced environment, takes ownership of their work, and aligns closely with company goals. Duties & Responsibilities: • Lead operations for customs brokerage, logistics, warehousing, and freight forwarding to ensure timely, accurate service delivery • Manage and supervise all departments including operations, sales, finance, compliance, and customer service • Design and implement processes and KPIs to improve operational efficiency and customer satisfaction • Implement and monitor ISO standards and quality management initiatives; drive continuous improvement using Lean Six Sigma principles. • Oversee budgeting and resource allocation for operational needs • Coach and develop the operations team and promote a culture of accountability and teamwork • Engage with clients and industry partners; represent the company at industry events and client meetings • Prepare regular performance reports and provide strategic recommendations to senior management • Bachelor’s degree in Business Administration, Logistics, Customs Administration, or a related field • Minimum 5 years’ experience in customs brokerage, logistics, freight forwarding, FMCG, or supply chain management • Strong leadership and organizational skills with experience managing multidepartment teams • Excellent communication, negotiation, and presentation skills. • Proficient in MS Office and Google Applications. • Analytical and problem-solving mindset. • Age requirement: 30 - 40 years old. Advantageous Skills: • Fluency in Hokkien or Mandarin is a strong advantage • Preferred graduates of La Salle, Ateneo, UP, PUP, PLM or international schools • MBA preferred • Any credentials or certifications • Knowledge of ISO standards, Lean Six Sigma, and quality management systems.