SALES DEVELOPMENT REPRESENTATIVE
Workana
mid
Job description
What You'll Do
As our Sales Development Representative, you'll play a key role in creating a great first impression and ensuring every qualified lead receives a fast, professional experience.
Your day-to-day responsibilities will include:
• Contact new inbound leads within minutes of their registration.
• Follow a structured qualification script to confirm key information and assess interest.
• Schedule qualified appointments with the senior sales team.
• Follow up consistently through phone calls, WhatsApp, and SMS to maximize booking rates.
• Conduct appointment confirmations and reminder calls to maintain a high show-up rate.
• Keep the CRM accurate, organized, and up to date with all interactions and outcomes.
Compensation
We offer:
• Competitive base salary, paid weekly.
• Performance-based bonuses tied to results.
• Clear growth opportunities into Account Management and other client-facing roles for high performers.
What We're Looking For
We're looking for someone who is proactive, reliable, and enjoys connecting with people.
Requirements
• Native or bilingual Spanish to communicate with clients.
• Fluent English for internal communication.
• Previous experience in sales, appointment setting, customer success, or another client-facing role is a plus.
• Excellent phone communication skills and the ability to build rapport quickly.
• Positive attitude with a solution-oriented mindset.
• Highly accountable and dependable—you consistently follow through on your commitments and communicate transparently about your results.
• Comfortable working in a fast-paced environment and responding to leads in real time.
• Full-time availability during standard business hours (9:00 AM–5:00 PM).