A02 - CLARITY - BILLING SUPPORT SPECIALIST

About the Role What You’ll Do • Ordway Ownership: Learn to translate SOW contract terms into subscription models within Ordway. Eventually, you will take the lead on daily Ordway management, with the Assistant Controller providing oversight. • QBO Integration: Ensure the seamless sync between Ordway and QuickBooks Online (QBO), keeping our general ledger pristine. • Leadership Support: Assist the Head of Finance and Controller with ad-hoc data requests, financial reporting, and audit preparation. • Data Hygiene: Proactively manage and audit data cleanliness across all financial systems to ensure reporting is 100% reliable. • Data Integrity: Use tools like Coupler and SaasAnt to manipulate and import data with laser-sharp attention to detail. • Process Improvement: Actively look for ways to streamline our tech stack (Ramp, Cube, Claude AI) and propose more efficient workflows. Qualifications • Must-Have: Advanced proficiency in QuickBooks Online (QBO) and Google Sheets/Excel. You should be comfortable with complex data manipulation. • Process Innovation: Knowledge of and experience in automating manual processes to increase team efficiency. • The "Plus" List: Experience with Ordway is a massive advantage. Knowledge of Ramp, Cube, Coupler, or SaasAnt will move you to the top of the list. • Accounting Foundation: Understanding of international accounting nuances (like transfer pricing) is a plus. • AI Savvy: Comfort using AI tools (like Claude) to enhance your productivity and data analysis. Schedule & Coordination • Commitment: 4 hours per day. • Time Zone: You must be based in (or work during) US Eastern Standard Time (EST). • The Overlap: You will spend your mornings (EST) training with our Assistant Controller (based in Kyiv) and your afternoons supporting our Atlanta-based leadership team.