TRAINING SERVICES COORDINATION AND LOGISTICS ASSOCIATE III

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Summary: Provide learning administrative services to support client learning and data management needs Duties and Responsibilities include the following: • Perform data entry as it relates to learning administration • Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow) • Make certain client standard operating procedures, processes and service level agreements are maintained • Identify and trouble shoot discrepancies and issues • Escalate issues to Manager for resolution Qualifications: • Entry level for Bachelor’s degree or 2 years of successful working experience in: • A learning organization • Training administration (preferred but not required) • Customer service • Knowledge of and experience with learning management systems (preferred but not required) • Experience in Microsoft Office suite • Team-oriented but self-motivated and able to work with minimal supervision • Demonstrated attention to detail, strong quality focus, and well organized • Successful prioritization of work requirements and multitasking, as necessary • Analytical and problem solving skills • Client focused to build and maintain professional working relationships • Ability to remain flexible and adaptable to constant change • Effective oral and written communication skills with clients, leadership and team members Requirements: • Willing to work on Malaysia Public Holidays & night shift (supporting ET hours) • Remote working Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy .