RISK & PAYMENT SPECIALIST

Stay Group is an innovative Marketing Company with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry. We are looking for a detail-oriented Risk & Payment Specialist who will help ensure secure payment operations, identify fraudulent activity, and support a safe and reliable player experience across our products. If you have a strong analytical mindset, enjoy investigating unusual patterns, and are passionate about risk prevention and payment security, we would love to meet you. • 3+ months of experience in Risk, Payments, Fraud Prevention, KYC, Compliance, Customer Support, or a related field. • Experience with document verification and payment processing. • Previous experience in the iGaming industry will be considered a strong advantage. • Experience working with SoftSwiss products is a plus. • Strong attention to detail and ability to identify suspicious patterns. • Analytical mindset and confidence in making decisions based on available information. • High level of responsibility, accuracy, and perseverance. • Ability to work efficiently with large volumes of data and cases. • English level — Pre-Intermediate (A2+) or higher. Responsibilities • Monitor and analyze suspicious customer activity and potentially fraudulent behavior. • Review payment transactions and identify payment-related risks and anomalies. • Investigate fraud cases, Terms & Conditions violations, and unusual user activity patterns. • Verify customer documents and perform KYC checks in accordance with internal procedures. • Analyze large winnings, withdrawals, and payment activities to identify potentially risky behavior. • Collaborate with Payments, Support, Retention, and other internal teams to strengthen fraud prevention processes. • Escalate high-risk cases and provide recommendations for further actions. • Maintain accurate reports and documentation related to risk management and payment operations. • Support the continuous improvement of internal payment and risk control processes. • Freedom to choose where to work: work from anywhere in the world with the freedom of remote options. • Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results. • Corporate English speaking club: improve your English proficiency with regular practice and expert guidance. • A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued. • Comfort Fuels Success: experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel. • Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.