MARKETING SUCCESS MANAGER: SRI LANKA (REMOTE)

We help dental, medical, and healthcare practices across North America grow through SEO, websites, social media, and paid advertising. As a Marketing Success Manager, you own both the client relationship and the marketing results behind it. You'll manage a portfolio of practice owners, lead their strategy and review meetings, keep their campaigns performing, and be the reason they renew and grow with us. It's a role that blends account management with real accountability for ROI. Job Responsibilities • Act as the dedicated point of contact for your portfolio, building long-term, trusted relationships. • Lead review and strategy meetings; drive retention, renewals, and satisfaction, and spot churn risk early. • Track campaign performance across SEO, website, social, reputation, and paid ads, and push for better ROI. • Turn marketing data into clear business value — more leads, more new patients, more revenue. • Present results in plain language and manage expectations with professionalism and empathy. • Bridge clients and Ekwa's specialist teams so deliverables stay aligned to client goals. • Identify opportunities to grow accounts through services that genuinely benefit the client. Qualifications & Requirements • Degree in Marketing, Business, Communications, or equivalent experience. • 1+ years in client success, account management, or digital marketing — agency experience preferred. • Working knowledge of SEO, websites, social media, online reputation, and paid advertising. • Confidence with performance data and marketing analytics tools. • Excellent spoken and written English and a strong presence on calls with North American clients. • Organised, proactive, and able to run multiple accounts at once. • Healthcare, dental, or professional-services client experience is an advantage. Work Hours & Expectations • Since we deal with US clients, you are expected to work 8 hours a day, between 6.30 PM and 5.30 AM (this is non-negotiable). • *Note: Working 8 hours a day is a must. • You must work additional hours based on requirements (if needed only) • You must be 100% committed to completing your work according to the given deadlines. Benefits: • WFH - Work from the comfort of your own home. • EPF/ETF - Each employee should enroll in the EPF/ ETF as per the Sri Lankan labor law • Legitimate work-at-home company - Bizycorp adheres to the Sri Lankan Shop and Office Act. • Remuneration - Starting from 110,000 LKR (Inclusive of Basic + Fixed allowances). You will be eligible for a probation confirmation increment after 06 months. (Conditions apply). • More Benefits - Paid Leave, Selected Professional Training & Certification programs, Annual Rewards - Based on performance and role. (Conditions Apply) plus many more. • You will get exposure to international clients and opportunities for growth and knowledge in the marketing field. • You will be part of a diverse team of 250+ employees who come from multiple cultures and backgrounds worldwide, including Sri Lanka, Pakistan, the United States, and Canada. **We do not offer part-time roles, so only apply if you are serious about committing to our company full-time.