HEAD OF PARTNER GROWTH (100% REMOTE)

Borderbuddy

Full-timelead

Job description

The Role:This role is all about growth. In 2025, we made a deliberate strategic choice to exit the freight forwarding business to eliminate conflicts of interest, choosing instead to build a trust-first partner model. It worked, and we now have a solid foundation of 30+ partners.Reporting to the Chief Operating Officer (COO), your mandate is to take this foundation and aggressively scale it. We are looking for a commercial leader who can identify, pitch, and onboard new partners while turning our existing network into a massive revenue engine. You will sit at the intersection of Sales, Operations, and Technology, acting as the primary catalyst for our partner channel expansion. (Note: This is a highly autonomous, individual contributor role).Responsibilities:<ul><li>Drive Partner Acquisition: Hunt, pitch, and onboard new freight forwarders, carriers, and logistics providers to expand the BorderBuddy partner network.</li><li>Accelerate Channel Revenue: Turn partnerships into active, predictable lead-generation engines. Train and enable partners to confidently sell integrated BorderBuddy customs solutions, leveraging Zipments’ tech tools.</li><li>Build for Scale: Take a network that is currently relationship-driven and build and implement playbooks, standard agreements, and scalable pricing frameworks needed to grow it exponentially.</li><li>Drive Tech Adoption: Work with the Zipments team to help partners embed proprietary tech tools (tracking widgets, duty calculators, bond sales) to drive customs brokerage leads and increase stickiness.</li><li>Manage Key Relationships: Establish a strategic cadence (MBRs/QBRs) with top-tier partners to ensure ongoing health, uncover up-sell opportunities, and route all customs brokerage leads seamlessly into BorderBuddy.</li></ul>What Success Looks Like:<ol><li>Net-New Growth: Measurable, significant increase in new partners onboarded to the BorderBuddy ecosystem.</li><li>Revenue Generation: A massive uptick in inbound lead volume and closed revenue generated directly from the partner channel.</li><li>Tech Stickiness: Zipments tool adoption has measurably increased across the partner network.</li></ol> Who You Are (Experience and Skills):<ul><li>The Hunter Mentality: 3–5 years of experience in Business Development, Channel Sales, or Partner Growth. (Experience in freight forwarding or customs brokerage is a massive advantage).</li><li>Growth-Obsessed: You don't just manage relationships; you know how to build a pipeline, close deals, and drive commercial revenue.</li><li>Comfortable in Ambiguity: You lean into evolving spaces and enjoy the challenge of building the map while driving the car.</li><li>Exceptional Communicator: You can confidently pitch to external teams, navigate complex partner dynamics, and collaborate internally.</li><li>Tech-Savvy: You are energized by modern technology and eager to leverage AI tools and CRM data to accelerate your pipeline.</li><li>Team Player: You take extreme ownership of outcomes and genuinely care about the partner and end-client experience.</li></ul> At BorderBuddy, we offer our staff a relaxed work atmosphere, a supportive work environment, as well as a competitive compensation package (health & dental benefits, RRSP/401k contribution, tuition reimbursement programs, professional training, and paid time off).BorderBuddy is an excellent place to develop your career. As part of a growing organization investing heavily in both brokerage excellence and the future of trade technology, the infrastructure you build here will directly impact our trajectory.Working Conditions:This is a full-time, 100% remote role based in Canada. We offer a relaxed work atmosphere, a highly supportive environment, and a competitive compensation package including health & dental benefits, RRSP contributions, tuition reimbursement, and paid time off.While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

Skills

CRMAI tools