PARTNER IMPLEMENTATION LEAD

<p><span style="color: #000000;">Partner Implementation Lead</span></p><br /><p><span style="color: #000000;"><u>Position Overview</u></span></p><p><span style="color: #000000;">We are seeking a dynamic and experienced Partner Implementation Program Lead to join our team. This role is crucial in ensuring seamless implementation of our solutions through our partner network. The ideal candidate will own the strategy and execution of partner deployment accreditation programs while maintaining high standards for technical enablement and continuing education.</span></p><br /><p><span style="color: #000000;"><u>Key Responsibilities</u></span></p><p><span style="color: #000000;">Program Strategy &amp; Development</span></p><ul><li><span style="color: #000000;">Own the strategy and roadmap for Zoom Partner Deployment Accreditation creation and maintenance, considering product timelines, corporate initiatives, impacts, and risk mitigation</span></li><li><span style="color: #000000;">Develop and maintain the strategy and roadmap for technical continuing education programs, working with internal product owners and partner-facing stakeholders to understand enablement priorities</span></li><li><span style="color: #000000;">Create and maintain comprehensive documentation, training materials, and best practice guides for Accreditation and continuing education programs</span></li></ul><p><span style="color: #000000;">Cross-Functional Collaboration</span></p><ul><li><span style="color: #000000;">Work cross-functionally with Partner Solution Engineers, Global Architects, Professional Services Organization, and Partner Programs to scope, outline, create, and launch Deployment Accreditations</span></li><li><span style="color: #000000;">Collaborate with Sales Enablement and Partner Solution Engineers to define maintenance strategies and identify areas of improvement in existing Deployment Accreditations</span></li><li><span style="color: #000000;">Partner with Product Owners to identify technical enablement needs and align them to existing programs, tracking progress to ensure timely market delivery</span></li><li><span style="color: #000000;">Work closely with senior channel and direct sales leadership to understand customer and partner needs, implementing feedback into existing models and building new solutions when needed</span></li></ul><p><span style="color: #000000;">Program Management &amp; Execution</span></p><ul><li><span style="color: #000000;">Maintain high standards for content quality across all accreditation and enablement programs</span></li><li><span style="color: #000000;">Manage multiple concurrent certification or enablement programs across product lines and global partner ecosystems</span></li><li><span style="color: #000000;">Monitor and report on program progress, including roadmap status, accreditations achieved, and continuing education completions</span></li><li><span style="color: #000000;">Drive program outcomes through cross-functional influence, including legal, operations, sales leadership, and executive stakeholders</span></li><li><span style="color: #000000;">Stay updated on Zoom's product roadmap to ensure programs and implementation notes remain current</span></li></ul><br /><p><span style="color: #000000;"><u>Required Qualifications</u></span></p><p><span style="color: #000000;">Experience</span></p><ul><li><span style="color: #000000;">5+ years of experience in partner/vendor management, program implementation, or similar roles</span></li><li><span style="color: #000000;">5+ years of cloud-based education, training, or enablement experience</span></li><li><span style="color: #000000;">5+ years of channel experience</span></li></ul><p><span style="color: #000000;">Skills &amp; Competencies</span></p><ul><li><span style="color: #000000;">Strong project management skills with the ability to handle multiple projects simultaneously (PMP certification is a plus)</span></li><li><span style="color: #000000;">Excellent communication and interpersonal skills with the ability to influence across all organizational levels</span></li><li><span style="color: #000000;">Proven track record of successful partner program implementations</span></li><li><span style="color: #000000;">Experience with project management tools</span></li><li><span style="color: #000000;">Strong problem-solving and analytical skills</span></li><li><span style="color: #000000;">Ability to thrive in a fast-paced, dynamic environment</span></li></ul><br /><p><span style="color: #000000;"><u>What We Offer</u></span></p><p><span style="color: #000000;">Join a team that values innovation, collaboration, and excellence in partner enablement. This role offers the opportunity to shape the future of our partner ecosystem while working with cutting-edge technology and a global network of partners.</span></p><br /><p><span style="color: #000000;"><u>What you can expect</u></span></p><p><span style="color: #000000;">We are seeking a dynamic and experienced Partner Implementation Program Lead to join our team. This role is crucial in driving successful partnerships and ensuring seamless implementation of our solutions across our partner network.</span></p><br /><p style="text-align:inherit"></p><p style="text-align:left"><b>Salary Range or On Target Earnings:</b></p><p style="text-align:inherit"></p><p style="text-align:left">Minimum:</p>$146,000.00<p style="text-align:inherit"></p><p style="text-align:left">Maximum:</p>$319,400.00<p></p><p><span>In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.</span></p><p></p><p><span>Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.</span></p><p></p><p><span>We also have a location based compensation structure;  there may be a different range for candidates in this and other locations</span></p><p><span>At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!</span></p><p style="text-align:inherit"></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><span>Anticipated Position Close Date:</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>08/14/26<br /><p><b>Ways of Working</b><br />Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.</p><br /><p><b>Benefits</b><br />As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a target="_blank" href="https://careers.zoom.us/benefits">Learn</a><a target="_blank" href="http://careers.zoom.us/benefits"> </a>for more information.</p><br /><p><b>About Us</b><br />Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.<br />We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.</p><p><br /><b>Our Commitment</b></p><p>At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.</p><p><br />If you need assistance navigating the interview process due to a medical disability, please submit an <a target="_blank" href="https://form.asana.com/?k&#61;OIuqpO5Tv9XQTWp1bNYd8w&amp;d&#61;1127274756253361">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.</p><br /><p><span style="color:#292a2e">Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our </span><a target="_blank" href="https://www.zoom.com/en/trust/candidate-privacy-statement/"><span style="color:#1868db"><u>candidate privacy statement</u></span></a><span style="color:#292a2e"> for more information of how we use your data.</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>#LI-Remote