HEALTHCARE ADMIN SPECIALIST - OPERATIONS

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Healthcare Administrative Specialist Type: Contract Compensation: $40–$50/hour Location: Remote Role Responsibilities • Evaluate and improve administrative workflows in healthcare settings, focusing on patient access and front-end operations . • Design efficient processes for prior authorizations and utilization support using real-world tools. • Review and manage claims and revenue cycle activities, ensuring timely submission and resolution. • Develop strategies for remittance and payment posting to align with clinical charges. • Collaborate with provider and payer operations to enhance credentialing and enrollment processes. • Work independently and asynchronously to optimize health information management and practice administration. Qualifications Must-Have • 3+ years of daily, hands-on experience in a healthcare administrative/back-office role. • Direct experience with payer portals (Availity, Optum/Change Healthcare, Waystar, Office Ally, or individual payer hubs like UHC Link, BCBS, Aetna). • Experience with EHR/practice-management platforms and/or clearinghouses. • Currently working in a healthcare administrative role. • Based in the United States . Preferred • Background as a Practice Administrator, Medical Office Manager, or Revenue Cycle Specialist. • Experience as a Medical Billing Coordinator, Full-Cycle Biller, or Patient Access Lead. • Skills as a Prior Authorization Specialist or Denials/Claims Resolution Specialist. • Expertise in Credentialing, Provider Enrollment, or Health Plan/Payer Operations. • Knowledge in Health Information Management or Medical Records administration. Application Process (Takes 20–30 mins to complete) • Upload resume • AI interview based on your resume • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.