BILLING ASSOCIATE (AR & DENIALS)

Accountabilities: • Identify and manage outstanding claims using customer systems, internal platforms, and assigned worklists. • Follow up on accounts receivable by checking claim status, contacting insurance payors, navigating payer portals, and using practice management systems. • Investigate and resolve claim denials, including submitting appeals, resubmitting claims, and escalating issues to appropriate customer teams. • Maintain accurate and timely documentation of claim activity, follow-ups, outcomes, and next steps within designated systems. • Perform AR-related actions as a backup to AI-driven workflows, including payer calls, portal activities, appeal preparation, and other collection tasks when required. • Help establish and improve backup processes that maintain continuity when automated workflows require escalation or human intervention. • Provide practical feedback on emerging billing and revenue-cycle workflows, including payment posting, EOB retrieval, benefit verification, eligibility checks, appeals, reprocessing, and resubmissions. • Review AI-generated results and provide insights that can improve workflow accuracy, effectiveness, and automation opportunities. • Collaborate with internal teams to identify recurring billing challenges and opportunities for process improvement. • Adapt to evolving responsibilities and priorities as the billing function, customer needs, and technology platform continue to develop. Requirements: • 1–3 years of professional experience in medical billing, revenue cycle management, accounts receivable, denial management, or AR follow-up. • Strong understanding of common AR scenarios and appropriate actions, including claim status checks, denials, appeals, resubmissions, and payer follow-up. • Experience working with leading practice management systems such as NextGen, ModMed, Athenahealth, or similar platforms. • Comfortable communicating directly with insurance representatives and navigating payer phone systems, IVRs, and insurance portals. • Strong attention to detail with excellent organization, documentation, and follow-through skills. • Ability to investigate billing issues, identify appropriate next steps, and persistently follow claims through resolution. • Comfortable working with technology and adapting to AI-supported billing and revenue-cycle workflows. • Ability to provide clear, practical feedback on processes, workflows, and automated system outputs. • Strong ownership and accountability, with the ability to work independently while collaborating effectively with others. • Comfortable working in a fast-paced environment where priorities, processes, and responsibilities may evolve quickly. • Demonstrated empathy, reliability, curiosity, and a bias toward action when solving customer and billing challenges. Benefits: • Competitive compensation with eligibility for a performance-related bonus on the anniversary date. • Paid sick leave and vacation days. • Comprehensive health insurance provided at no cost, with no deductible or copay and coverage extending to family members. • Meal stipends. • Opportunity to join and help shape a growing global billing team in India. • Exposure to AI-powered revenue cycle management and emerging healthcare technology. • Opportunities for professional growth, increased ownership, and expanded responsibilities as the billing organization scales. • Opportunity to contribute directly to process improvement, automation, and new product development. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1