CUSTOMER SUCCESS MANAGER

About the Role At PEX, Customer Success isn’t just a department — it’s the heart of our business. As a Customer Success Manager (CSM), you’ll own the customer relationship from onboarding to renewal and beyond, serving as a trusted advisor and strategic partner to a portfolio of diverse accounts. Your mission? • Drive adoption of the PEX platform • Create measurable value for our customers • Expand customer engagement • Protect and grow revenue