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DUTCH-SPEAKING CUSTOMER SERVICE ADVISOR - BANKING & FINANCE (LISBON)

cross-border-talents-7
Full-timemid

Job description

We're hiring a Dutch-speaking Customer Service Advisor to join a Banking & Finance team in Lisbon, Portugal. You'll assist customers with account and product queries for a financial services brand. Work model: Remote, Hybrid. Start date: 17/Aug/26. Day to day, you'll handle inbound customer contacts across phone, chat, and email, log details clearly in the internal system, and pass on trickier issues to a specialist when required. We're looking for candidates who communicate confidently in Dutch and are comfortable working in English day to day. Prior customer service experience is a plus but not essential, as full training is provided. The role comes with a proper onboarding programme, regular coaching sessions, and genuine room to develop your career within the company. If this sounds like a good fit, we'd love to hear from you. Full training and career development support provided. This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.