UX/UI DESIGNER & RESEARCHER

At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe. Join Our Client’s Team as a UX/UI Designer & Researcher – Shape Cybersecurity Experiences! Are you passionate about creating intuitive, user-centered designs and conducting impactful user research? Our client is seeking a UX/UI Designer & Researcher to join their global Cybersecurity Design & User Experience team , focusing on improving user experience across a critical security landscape. This role is ideal for someone who thrives on understanding user problems, championing accessibility, and conducting in-depth research to influence design and product decisions. You will collaborate with stakeholders and cross-functional teams to create seamless, accessible, and engaging experiences for enterprise users worldwide—helping make complex cybersecurity processes intuitive. Sounds like your kind of challenge? #LI-Hybrid – 6x/month from the office in Kraków What you'll be doing • Plan, design, and conduct qualitative and quantitative user research (interviews, surveys, usability testing). • Analyze behaviors, pain points, and needs to generate actionable insights. • Define user personas , journey maps, and empathy maps to inform product priorities. • Synthesize findings into clear problem statements, success metrics, and actionable recommendations. • Create low- and high-fidelity wireframes and interactive prototypes (using Figma or Adobe XD). • Advocate for user-centric design principles throughout the product lifecycle. • Conduct usability testing sessions and iterate based on user feedback. • Maintain a centralized repository of research insights for continuous improvement. • Collaborate with project managers, engineers, and business stakeholders to align design solutions with technical and business requirements. • Monitor post-implementation user feedback and measure impact against predefined UX KPIs. Note: Detailed project information will be shared during the recruitment process. What you get in return • Flexible cooperation model – choose the form that suits you best • Hybrid work setup – 6x/month from the office in Kraków - remote days available depending on the client’s arrangements • Collaborative team culture – work alongside experienced professionals eager to share knowledge • Continuous development – access to training platforms and growth opportunities • Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more • High quality equipment – laptop and essential software provided Who we're looking for • 5+ years of experience in UX/UI design with a strong emphasis on user research. • Proficiency in English (written and spoken) is mandatory. • Solid knowledge of qualitative and quantitative research methodologies. • Expertise with design tools such as Figma and Adobe XD. • Proven track record with complex applications and responsive UIs . • Strong communication and storytelling capabilities to present findings and concepts effectively. • Familiarity with Agile/Scrum workflows; experience in cybersecurity or highly technical environments is a plus. • Bonus skills: knowledge of HTML, CSS, JavaScript, or React for design feasibility discussions. Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference. Ready to take the next step? Submit your application! We look forward to reviewing your profile 😊 Know someone who might be a great fit? Feel free to share this opportunity using the referral link: Mindbox Referrals System