FIELD SERVICE ENGINEER (USA) (FLORIDA)

Due to continued growth within the USA service team, we have a vacancy for a field service engineer to support our customer base. After completing a training program, you will be involved & responsible for the following activities with regards to our equipment at customers premises: • Installation and training • Calibration and maintenance • Service repair • After sales service support / remote troubleshooting and diagnostic support • Quoting services to customers Essential and Desirable Skills: The successful candidate will: • Have a background in mechanical, electronic, or multi-disciplinary engineering • Have exceptional computer skills • Hold a valid & clean driving license • Can work independently while representing Taylor Hobson at customer sites • Be prepared to work flexible hours when required • Be prepared to assist colleagues in other regions of the world when required • Have the will to travel within North America (internationally as needed for training, etc.) Skills & Experiences: • High energy level with ability to take initiative. • Teamwork oriented with collaborative style, pragmatic, multitasking, flexible. • Ability to articulate clearly and timely with customers to provide world class service. • Drive and collaboration experience to identity process improvement areas • Computer fluent, with specific attention to e-mail and Microsoft Office product skills; CRM and service tools. • Good communication skills (verbal and written) and the ability to interact effectively in English. • Follow set procedures but can identify when change is required Qualifications: • Degree in electronic, or multi-disciplinary engineering; or have previous field service experience. 3+ years’ experience (involving electronics & computer/software) • Must hold valid US Passport or Green Card • Must have experience traveling for work • Permanent residents and U.S. Citizens only (company under I.T.A.R regulations). Not able to consider OPT students/graduates. • Proven experience in high demand customer service. • Based out of Central or Western United States with a home office located near a major airport • Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs. Benefits: • Salary = Fixed Salary + bonus • Standard Ametek benefits plan plus company car / smartphone / laptop Business Unit: Established in 1886, Taylor Hobson is the world leader in surface and form metrology and developed the first Roundness and Surface Finish measuring instruments. We provide contact and non-contact measurement solutions for the most demanding applications on a global basis, with a worldwide infrastructure to support our clients; we are a truly global ultra-precision metrology company. We are pioneers, continually developing our products to meet the ever-increasing demands of next generation technologies, particularly in Optics, Bearings, Space, Defence, Aerospace, Automotive, Medical and Renewable Energy technologies. Taylor Hobson's world leading brands include: Talyrond®, Form Talysurf® PGI, Form Talysurf® i-Series, Surtronic®, LUPHOScan, Formalysurf® PGI Optics, Talyvel®, Autocollimators, Micro-Alignment Telescope and AMECare. Taylor Hobson is part of the Ultra Precision Technologies Division of AMETEK, Inc. which is a leading global manufacturer of electronic instruments and electromechanical devices. Website: www.taylor-hobson.com