CONSUMER BANKING SPECIALIST - FULLY REMOTE | UPTO $70/HR

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Retail Banking Expert Type: Contract Compensation: $60–$70/hour Location: Remote Role Responsibilities • Construct enterprise retail banking scenarios for large-scale deposit and lending operations, multi-stakeholder branch network decisions, and complex regulatory examination or compliance review cycles. • Build tasks across F500 consumer lending (mortgage, auto, personal), branch and digital banking operations, credit risk and underwriting, fraud prevention, and customer experience/retention strategy. • Develop scenarios involving tools such as core banking platforms ( FIS , Fiserv , Temenos ), loan origination systems ( LOS ), CRM platforms , and fraud detection/AML monitoring tools in F500 stacks . • Apply enterprise retail banking frameworks (credit risk scoring models, CFPB/regulatory compliance standards , omnichannel service design, KYC/AML protocols ) and produce reference lending policies, risk assessments, and executive-level operational narratives. • Author rubrics that distinguish authentic enterprise retail banking judgment from generic textbook or licensing-exam-level recall. Qualifications Must-Have • 5+ years working in consumer lending, branch operations, credit risk, or compliance at a Fortune 500 retail bank (JPMorgan Chase, Bank of America, Wells Fargo, Citi, U.S. Bank). • Direct ownership of F500-scale lending portfolios , branch/digital banking operations, or regulatory compliance programs. • Fluency in enterprise retail banking tooling and frameworks, plus understanding of how F500 regulatory examinations (OCC, CFPB , FDIC ), KYC/AML compliance , and credit risk governance actually work. Preferred • Prior rubric, banking-training curriculum, or policy/risk documentation authorship. Application Process (Takes 20–30 mins to complete) • Upload resume • AI interview based on your resume • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.