1133 - CLIENT OPERATIONS & IRS RESOLUTION COORDINATOR

<div class="content-intro"><p><strong>We Make Remote Work Remarkable</strong><strong> • TopTalent from LatAm</strong></p> <p><span style="font-weight: 400;">Hello! We are </span><strong>GoFasti, </strong><span style="font-weight: 400;">a Talent-as-a-Service. </span><span style="font-weight: 400;">GoFasti bridges the gap between world-class developers and designers from LatAm and first-class companies around the globe. </span></p></div><p>We need an English-fluent<strong> Mid Level Client Operations &amp; IRS Resolution Coordinator</strong>, based in Latin America, available to work remotely.<br><br>We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who's constantly learning and improving their skills.</p><p>Are you the one we are looking for?</p><p><strong>Responsibilities:</strong></p><ul class="tiptap-list-disc"><li><p></p></li></ul><ul class="tiptap-list-disc"><li><p>Own the firm's client tracker and practice-management system: every task assigned, dated, and current; every client record complete.</p></li><li><p>Run the intake and onboarding pipeline: engagement checklists, records collection from clients (prior-year returns, bookkeeping access, source documents), confirming everything needed to deliver the work is in hand before it's promised.</p></li><li><p>Coordinate and follow up across the internal team (preparers, accountants, licensed reviewers), with authority to chase dates and flag slippage early.</p></li><li><p>Maintain document hygiene: client files organized, portal requests current.</p></li><li><p>Provide clear written status: daily updates and a weekly view of what's on track, at risk, or blocked.</p></li><li><p>Call the IRS Practitioner Priority Service (PPS) and ACS on behalf of clients; obtain account data; pull, organize, and summarize transcripts; track authorizations (Forms 2848/8821).</p></li><li><p>Prepare Collection Information Statements (433-F/433-A); support installment agreements and CNC determinations, reviewed and submitted by the licensed team.</p></li><li><p>Run disciplined follow-up on open IRS matters: notice deadlines, hold expirations, promised callbacks, logged and dated.</p></li></ul><p><strong>Requirements:</strong></p><ul class="tiptap-list-disc"><li><p></p></li></ul><ul class="tiptap-list-disc"><li><p>3+ years in a tax, accounting, or IRS-resolution practice, or a comparable professional-services operations role.</p></li><li><p>Direct IRS phone experience: comfortable getting through, asking the right questions, documenting the call.</p></li><li><p>Systems-and-checklists temperament: documentation-first, steady, precise.</p></li><li><p>Works to dates and communicates in writing without being chased.</p></li><li><p>Comfortable with modern cloud tools and AI-assisted workflows, or quick to adopt them (Financial Cents/Karbon/Canopy-class PM tools, QBO, e-signature/billing platforms).</p></li></ul><p><strong>It's a plus:</strong></p><ul class="tiptap-list-disc"><li><p></p></li></ul><ul class="tiptap-list-disc"><li><p>Enrolled Agent (or on the EA path — firm supports credentialing).</p></li><li><p>Fluent in Spanish.</p></li><li><p>Prior M&amp;A/client-transition experience.</p></li></ul><p><strong>Compensation:</strong></p><ul class="tiptap-list-disc"><li><p>The salary range offered for this position varies from (USD) $2,500 - $3,300 per month, depending on seniority and skillset.</p></li><li><p>This is a 40 hours per week.</p></li><li><p>This position is for a full time contract, through a payroll platform.</p></li><li><p>The talent will work remotely allocated at our client.</p></li></ul><p><strong>Here are the steps for this process:</strong><br><br>Application review/approval <strong>></strong> Screening interview with GoFasti's team <strong>></strong> We build and send your profile to our client <strong>></strong> Profile review/approval by client <strong>></strong> Interview with the client <strong>></strong> Hiring and onboarding.</p><div class="content-conclusion"><p>Once you apply for the job, our team will review your resume. If it meets the requirements, we will contact you and move forward in the process. </p> <p><strong>Note for Candidates Approached Directly:</strong><br>If you were contacted directly by a member of our team and are interested in this opportunity, please do not apply through this link. Instead, reach out to the person who contacted you to coordinate a meeting. <br><br>Thank you!</p></div>