PEOPLE & CULTURE MANAGER

Accor Hotels

Full-timejunior

Job description

1. Knowledge and Ability<ul><li>To maintain an effective recruitment procedure to obtain the best talent in the marketplace at competitive, but responsible remuneration packages.</li><li>Ensure high quality procedures are in place, which are in line with legislative and company policy governing all the sub-functions of Human Resource Management.</li><li>Adhere to the Standard Operating Procedures & ensure the same by the security team.</li><li>Develop and implement contemporary recruitment methods to attract top quality candidates appropriate to the position and company needs</li><li>Provide coaching and mentoring to the team in order to improve operative efficiency.</li><li>Any matter which may effect the interests of Raffles Jaipur should be brought to the attention of the Management.</li><li>Assist the Director Of Talent & Culture to develop an annual and long-term Talent & Culture plan that identifies the organization’s Human Resources agenda as a component of the organizations overall Strategic Plan.</li><li>Identify Human Resources strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.</li></ul>2. Service<ul><li>Foster Raffles Values; Authenticity, Humility, Excellence, Generosity, Graciousness, Stewardship</li><li>Internalize Raffles Brand personality; Charismatic, Cultured, Charming, Warm, Witty, Joyful</li><li>Treat every employee with respect and make them feel valued</li><li>Create relationship with employees that is based on open and sincere communication which leads to building long lasting trustful relationships</li><li>Go extra mile to make sure every guest needs are not just met, but exceeded.</li><li>Assist and support team members and other departments in order to ensure a smooth operation</li><li>Hire the right talent in the right position and ensure that existing talents are retained to have employees who exhibit higher engagement</li><li>Save cost and time by following innovative practices and implementing them to existing processes for adapting changing conditions</li><li>Never fail the Top 5 Service Excellence</li></ul><ul><li>Look at me</li><li>Smile at me</li><li>Talk to me</li><li>Listen to me</li><li>Thank me</li></ul>3. Operations<ul><li>Design methods for continuous improvement in the delivery of services by soliciting internal and external feedback, using best practice models and organizational goals.</li><li>To ensure that all Staff In-House Rules and Regulations are communicated, enforced, and reviewed annually.</li><li>Assist the Director of Talent & Culture to perform the various activities of the department, in the following ways:</li></ul><ul><li> Responsible for Maintaining and updating employee records, legal documents, policies and procedures and other personnel matters.</li><li>Prepare and submit periodic personnel reports such as turnover, personnel inventories and recruitment.</li><li> Analyze the manpower requirement and recommend selection activities to meet the requirement.</li><li>Monitor present and future trends of local industry situation, legislation and recommend appropriate action.</li><li>Regularly inspect staff restaurant, locker rooms and locker and other facilities to ensure they are well operated and maintained.</li></ul>4. Leadership<ul><li>Leadership skills that utilize persuasion and motivation to attain organizational        goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness.</li><li>Self-confidence, motivation, drive, and tenacity.</li></ul><ul><li>Ability to accept responsibility.</li></ul><ul><li>Ability to think strategically, inductively, and creatively.</li></ul><ul><li>And the propensity to recognize and acknowledge other peoples’ ideas</li></ul>5.Values<ul><li>Authenticity</li><li>Humility</li><li>Excellence</li><li>Generosity</li><li>Graciousness</li><li>Stewardship</li></ul>  Minimum 1 year experience on the same role.