CUSTOMER SUPPORT REPRESENTATIVE - JAPANESE SPEAKER | ATHENS, GREECE

We're helping an employer in Athens, Greece find their next Customer Support Representative. Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself. What you'd be doing: • Keep internal systems and case notes accurate and current • Recognize when something needs escalating versus resolving directly • Resolve issues efficiently without cutting corners on quality • Respond to customer questions across phone, chat, and/or email What we're looking for: • Able to stay organized when handling multiple cases at once • Clear, professional communication style, written and verbal • Some prior customer-facing experience is a plus, though not essential • Reasonably tech-comfortable - happy learning new internal systems Details: • Work model: Remote This is one of several openings we're currently recruiting for in Greece - worth asking what else might fit if this one isn't quite right. Interested? Apply and we'll be in touch. We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.