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EXECUTIVE DIRECTOR, NATIONAL CAPITAL REGION (NCR CHAPTER)

Bluestarfamilies
Full-timesenior€128,000-177,000/year

Job description

<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Job Title:</strong> Executive Director, National Capital Region (NCR) Chapter</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Department:</strong> Chapter Impact</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Location: </strong>Hybrid in Washington, D.C. Metro Area (DC / Maryland / Virginia — "DMV")<strong><br></strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Reports to:</strong> Vice President of Chapter Impact and Outposts</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Classification:</strong> Exempt</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Position type: </strong>Full-Time Employee</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong><span style="font-size: 12pt;">Anticipated Pay Range at Commencement of Employment</span>:</strong> $128,000 - $177,000</span></p> <p> </p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Blue Star Families</strong></span></p> <p><span style="font-size: 12pt;">Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country.</span></p> <p><span style="font-size: 12pt;">Our mission is simple and bold: We make military life awesome for families. </span></p> <p><span style="font-size: 12pt;">We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We’re a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind.</span></p> <p><span style="font-size: 12pt;">A Blue Star Family is one with an immediate family member — a spouse, parent, or child — actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges: frequent relocations, deployments, career disruption, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging.</span></p> <p><span style="font-size: 12pt;">We serve with urgency but build trust over time — because change happens at the speed of trust. Whether we’re driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions.</span></p> <p><span style="font-size: 12pt;">Who We’re Looking For:</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change — and who care deeply about making an impact that matters.</span></li> </ul> <p><span style="font-size: 12pt;">What You’ll Do Here:</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Solve complex challenges with data, heart, and humility</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build cross-sector partnerships that get things done</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Help military families feel at home wherever they live</span></li> </ul> <p><span style="font-size: 12pt;">If you're ready to work in a high-performance, mission-driven environment — and to make life better for those who serve — Blue Star Families is where you belong.</span></p> <p> </p> <p><span style="font-size: 12pt;"><strong>General Description</strong></span></p> <p><span style="font-size: 12pt;">The Executive Director (ED) is the senior-most leader of Blue Star Families' National Capital Region (NCR) Chapter — the organization's flagship chapter, with 30,000+ members and the largest volunteer base in the network. Reporting to the VP of Chapter Impact &amp; Outposts, the ED owns local strategy, revenue growth, community impact, and team performance, overseeing staff, volunteers, budget, fundraising, programs, and long-term chapter sustainability.</span></p> <p><span style="font-size: 12pt;">Because the Chapter is based in Washington, DC, this ED carries responsibilities unique among BSF Executive Directors: cultivating relationships with political and government figures, representing BSF on Capitol Hill, serving as the Chapter's primary liaison to BSF's National Headquarters, and standing in for the CEO and President at high-visibility DC engagements when needed. Given the Chapter's scale and visibility, the ED is expected to grow annual revenue to a sustained seven-figure ($1M+) level, building a funding model that matches the Chapter's national profile.</span></p> <p><span style="font-size: 12pt;">This is BSF's most externally visible chapter ED role — ideal for a high-capacity executive skilled in strategic partnerships, six-figure fundraising, board leadership, and cross-functional coordination, who delivers the mission with excellence, inclusion, and measurable outcomes.</span></p> <p><span style="font-size: 12pt;">As a fully remote organization, BSF relies on periodic in-person gatherings (staff offsites, retreats, company-wide events) that require overnight travel several times a year; participation is a core part of the role. The ED must also travel frequently within the DC metro area for Hill visits, HQ meetings, and events.</span></p> <p><span style="font-size: 12pt;"><em>*The Executive Director must reside in, or have at least three years of residence in or significant knowledge of, the Washington, DC metro/DMV region, and must be willing to relocate to the Chapter location.</em></span></p> <p> </p> <p><span style="font-size: 12pt;"><strong>Key Job Functions</strong></span></p> <p><span style="font-size: 12pt;"><em>Government Affairs &amp; National Headquarters Relations</em></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Cultivate and leverage relationships with members of Congress, congressional staff, Administration officials, and other political figures on BSF's behalf; represent BSF at Hill briefings, hearings, and events to advance policy priorities for military and veteran families.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Serve as the Chapter's primary liaison to BSF's National Headquarters, coordinating chapter activity with national strategy; stand in for the CEO and President at high-visibility DC meetings and events when needed.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner with BSF's Policy, Government Relations, and Executive Office teams to ensure unified messaging, exercising sound political judgment given the visibility and sensitivity of this work.</span></li> </ul> <p><span style="font-size: 12pt;"><em>Fundraising &amp; Revenue Leadership</em></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop and execute a Chapter Sustainability Plan with a clear pathway to $1M+ in annual revenue, reflecting the DC donor landscape and NCR's flagship scale.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Secure major gifts from corporations, foundations, and high-net-worth individuals, prioritizing DC-based government contractors, trade associations, and national corporate headquarters; own annual fundraising goals and donor stewardship.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Diversify revenue through corporate sponsorships, foundations, workplace giving, government opportunities, and community campaigns, partnering with the Development and National teams on strategy and pipeline.</span></li> </ul> <p><span style="font-size: 12pt;"><em>Executive Leadership &amp; Chapter Operations</em></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Lead the Chapter's full operational portfolio — staff, volunteers, programs, budget, and partnerships — the largest such portfolio in the BSF network.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Recruit, manage, coach, and develop chapter staff and its large-scale volunteer corps, and serve as BSF's senior representative in the region, upholding a high standard of professionalism and visibility with media, policymakers, and national partners.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure excellence in national program execution (Welcome Week, MFLS, Nourish the Service, etc.), apply BSF's data-driven evaluation model, and maintain compliance with operational policies, budgets, KPIs, and risk management.</span></li> </ul> <p><span style="font-size: 12pt;"><em>Advisory Board &amp; Stakeholder Engagement</em></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Recruit, develop, and steward a strategic local Advisory Board, intentionally including political, government, and national-security-adjacent representation.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Cultivate relationships with VIPs, elected officials, military installation leaders, philanthropic champions, and corporate executives, leveraging these relationships to advance BSF's priorities and regional presence.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Represent BSF at community events and national-level convenings, including Hill events and high-visibility engagements on behalf of the CEO and President.</span></li> </ul> <p><span style="font-size: 12pt;"><em>Community Building &amp; Cross-Sector Partnerships</em></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Establish the ED as a recognized thought leader on military family issues, building a network of civic, military, corporate, nonprofit, and philanthropic partners, with emphasis on DC's concentration of federal agencies and defense-sector organizations.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Serve as the Chapter's chief ambassador for military-connected families using MFLS insights and BSF research, including with congressional and government audiences; identify opportunities for regional expansion and innovative programming.</span></li> </ul> <p><span style="font-size: 12pt;"><em>Communications &amp; Brand Stewardship</em></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"> Deepen BSF's local presence through storytelling and brand-consistent communications, partnering with Marketing/Comms to amplify Chapter impact.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Serve as an articulate public voice for military families, including in settings representing the CEO and President.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Perform other duties as assigned.</span></li> </ul> <p> </p> <p><span style="font-size: 12pt;"><strong>Required Experience, Skills &amp; Background</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Bachelor's degree or 7+ years of progressively responsible experience in community development, nonprofit leadership, or strategic partnerships; 5+ years of staff management experience.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proven six-figure fundraising success, with experience building toward seven-figure organizational revenue strongly preferred; demonstrated success growing an organization or major initiative.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Demonstrated experience working with Congress, government agencies, or political campaigns, with an established (or rapidly buildable) network of political and governmental relationships in Washington, DC.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Exceptional executive communication skills, with comfort representing senior executives (CEO/President-level) in high-visibility settings; experience managing an advisory board or similar governance structure.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong organizational management skills — budgeting, planning, KPI accountability, and team development — ideally at the scale of a large, multi-site or high-membership organization.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Sound political judgment and discretion, with the ability to navigate bipartisan relationships professionally; mission-driven mindset with integrity, humility, and emotional intelligence.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Willingness to work nights/weekends for essential community events (<25% overnight travel, plus frequent local Hill/HQ travel); ability to lift/carry supplies and equipment up to 30 lbs.</span></li> </ul> <p> </p> <p><span style="font-size: 12pt;"><strong>Desired Experience, Skills &amp; Background</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience using CRM systems; Salesforce a plus.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Understanding of military culture and the lived experience of military families; knowledge of the BSF ecosystem and programs.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Prior experience on Capitol Hill, in a government affairs role, at a national trade association, or in a federal agency.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Existing relationships with DC-based corporate, philanthropic, or government funders.</span></li> </ul> <p> </p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>More About Blue Star Families</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another.</span></p> <p><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing.</span></p> <p><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Blue Star Families is a registered 501(c)(3) nonprofit organization. </span></p> <p><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>EEO Policy</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Blue Star Families is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</span></p> <p><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Why Blue Star Families?</strong></span><br><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Virtual/remote nonprofit organization that moves with you (position specific)</span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Career growth opportunities</span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Excellent benefits (403(b) with matching, Flexible Spending, Medical Insurance, Life Insurance, Short-Term Disability, Communications Allowance, and more)</span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Permanent Change of Station (PCS) Leave for Active-Duty Military Spouses</span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">On-the-job professional development training</span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Front-line opportunity to positively impact the military experience</span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Competitive salaries</span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Workplace flexibility</span></p> <p> </p>

Skills

Salesforce