XTN-1443294 | JUNIOR ECOMMERCE MANAGER

The Junior Ecommerce Manager supports the operational and strategic management of specific retail accounts, focusing on order processing, inventory management, and product setup. This role requires a proactive approach to maintaining high performance and compliance with retailer standards and service level agreements. This position offers a unique opportunity for career development in ecommerce and retail account management, providing hands-on experience with major retail platforms. It presents a chance to work in a dynamic, fast-paced environment that encourages personal growth and independence in managing business accounts. • Manage daily operations for assigned 1P and dropship retail accounts, ensuring efficient order processing and fulfillment. • Monitor and ensure adherence to retailer requirements, including service level agreements, to maintain optimal account performance. • Coordinate with internal teams such as Operations, Warehouse, and Inventory to address and resolve fulfillment issues and discrepancies. • Oversee inventory levels and product information, ensuring accuracy and timely updates across platforms. • Track and report on key performance indicators, including sales metrics, order volumes, and fulfillment rates, to identify trends and areas for improvement. • Engage in cross-functional collaboration to optimize ecommerce operations and enhance overall service delivery. • Strong organizational and multitasking abilities, with a keen attention to detail. • Excellent analytical and problem-solving skills, with the capacity to interpret data and metrics relevant to account performance. • Proficiency in managing product information systems and ecommerce platforms. • Effective communication and interpersonal skills, capable of working collaboratively across diverse teams. • Experience with order management systems and understanding of retail fulfillment processes. • Ability to innovate and suggest process improvements to enhance efficiency and accuracy. • Experience with ERP systems or similar inventory management software is advantageous. • Capability to take initiative and drive issues to resolution with minimal supervision. • A background in ecommerce, retail, or a related field is preferred but not mandatory.