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SERVICENOW ARCHITECT / TECHNICAL PRODUCT OWNER

Ttms
senior

Job description

We are looking for an experienced ServiceNow Architect / Technical Product Owner to take ownership of the technical direction and evolution of an enterprise ServiceNow platform. The role combines solution architecture with technical product ownership, with a strong focus on HR Service Delivery (HRSD) , platform development, integrations, and close collaboration with business and technical stakeholders. Your responsibilities: • Act as a ServiceNow technical expert and partner for Business Product Owners and key stakeholders. • Translate business needs into functional and technical requirements, solution designs, and technical documentation. • Shape and maintain the ServiceNow platform architecture , including data models, HRSD, and custom applications. • Contribute to product roadmap planning and evaluate new ServiceNow features and technologies. • Design and oversee platform customizations, integrations, upgrades, releases, and new deployments. • Ensure solutions follow architecture, security, governance, risk, and compliance standards. • Conduct technical assessments, spikes, and Proofs of Concept (POCs). • Review solution designs and testing scenarios to ensure quality and usability. • Maintain architecture, solution, maintenance, and disaster recovery documentation. • Provide technical leadership and mentor team members across distributed teams. We are looking for you, if you have: • 7+ years of ServiceNow experience, including hands-on design, development, administration, and deployment. • Strong practical experience with ServiceNow HRSD – must have. • Strong knowledge of ServiceNow architecture, data models, custom applications, and Studio application management. • Hands-on experience with JavaScript, client- and server-side ServiceNow scripting and Jelly; knowledge of AngularJS, HTML, CSS, and XML. • Experience with ServiceNow integrations and technologies such as REST/SOAP APIs, Web Services, SSO, SAML, and LDAP. • Understanding of platform security, governance, risk, and compliance; experience with GRC/IRM is an advantage. • Strong knowledge of ITIL and practical experience with Agile/Scrum. • Experience translating business requirements into scalable technical solutions and supporting product roadmap decisions. • Proven technical leadership and mentoring experience. • Strong stakeholder management, communication, problem-solving, and prioritization skills. • Professional working proficiency in English. We offer: • Participation in interesting and demanding projects. • Flexible working hours. • A great, non-corporate atmosphere. • Possibility to work remote or hybrid (2 days per week from the office). • Opportunities for development and promotion. • Attractive package of benefits. We reserve the right to contact the selected candidates.