PROJECT MANAGER, DIGITAL PHYSIOLOGY

Clarioclinical

Full-timesenior

Job description

At Clario, a part of Thermo Fisher Scientific, the Manager, Project Management is responsible for implementing departmental strategies, monitoring project progress, and leading a team of Project Management professionals to achieve departmental and corporate objectives. This role provides operational leadership, drives customer satisfaction, promotes process excellence, and supports the development of high-performing teams within a dynamic and fast-paced environment. The successful candidate will collaborate across functions to ensure efficient project delivery, operational effectiveness, and continuous improvement while fostering a culture of accountability, collaboration, and customer focus.What We Offer<ul><li>Competitive salary and annual performance incentive opportunities</li><li>Comprehensive medical insurance coverage</li><li>Life and disability insurance programs</li><li>Employee assistance and well-being programs</li><li>Professional development and career growth opportunities </li></ul>What You'll Be Doing<ul><li>Partner with departmental leadership to ensure strategic objectives are effectively implemented and delivered according to established timelines.</li><li>Lead, mentor, and develop Project Management team members through coaching, career planning, and competency development.</li><li>Ensure appropriate onboarding, training, and documentation processes are completed and maintained.</li><li>Review project system setups, processes, and documentation to ensure compliance with quality standards and Standard Operating Procedures (SOPs).</li><li>Conduct routine team meetings to facilitate communication, monitor workload, and support resource forecasting.</li><li>Collect, monitor, analyze, and report on team performance metrics to assess productivity, efficiency, and operational effectiveness.</li><li>Serve as the primary escalation point for customer concerns and collaborate with internal and external stakeholders to drive timely resolution.</li><li>Lead hiring, onboarding, training, and performance management activities for Project Management team members.</li><li>Promote collaboration across departments to ensure effective communication, efficient resource utilization, and successful contract execution.</li><li>Develop and implement strategies to enhance customer service and streamline Project Management processes.</li><li>Ensure compliance with training requirements and documentation standards.</li><li>Support the development, review, and maintenance of SOPs, departmental training plans, and job descriptions.</li><li>Lead departmental initiatives and process improvement efforts related to systems, services, and operational workflows.</li><li>Participate in customer meetings and presentations alongside Business Development and Operations teams as required.</li><li>Perform additional responsibilities and special projects to support organizational objectives. </li></ul>What We Look For<ul><li>Bachelor's degree required; Master's degree preferred.</li><li>Minimum of six years of experience in telecommunications, SaaS technologies, Clinical Trials, Healthcare IT, pharmaceuticals, or a related industry.</li><li>Demonstrated Project Management experience within a high-volume, fast-paced environment.</li><li>Six or more years of people leadership experience preferred, including direct management of teams of 15 or more employees.</li><li>Proven ability to lead, develop, and scale high-performing teams.</li><li>Knowledge of the pharmaceutical drug development process.</li><li>Experience working within Software Development Life Cycle (SDLC) environments.</li><li>Strong understanding of project management methodologies, operational processes, and customer service principles.</li><li>Excellent organizational, interpersonal, communication, time management, and prioritization skills.</li><li>Ability to build effective partnerships and collaborate across multiple functions and leadership levels.</li><li>Strong analytical and problem-solving capabilities with a focus on continuous improvement.</li><li>Proficiency with Microsoft Office applications.</li><li>Willingness and ability to travel domestically and internationally, approximately 20% as business needs require.</li><li>Commitment to quality, customer satisfaction, operational excellence, and team development. </li></ul>At Clario, a part of Thermo Fisher Scientific, you'll have the opportunity to contribute to groundbreaking clinical research that helps bring innovative therapies to patients worldwide. Join a global team dedicated to scientific excellence, collaboration, and making a meaningful impact on human health.

Skills

Microsoft Office