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MEDICAL VIRTUAL ASSISTANT - INSURANCE VERIFICATION SPECIALIST

Global Pacific Support
mid

Job description

About the Role We are looking for an experienced Medical Virtual Assistant to join our team, with a strong background in insurance verification and healthcare administrative support . The ideal candidate is detail-oriented, organized, and confident communicating with insurance providers to verify patient eligibility, benefits, coverage, and other insurance-related information. Key Responsibilities • Perform insurance eligibility and benefits verification for patients. • Contact insurance companies to confirm coverage, benefits, deductibles, copays, coinsurance, and authorization requirements. • Accurately document insurance verification results and patient information. • Identify and communicate insurance discrepancies or coverage issues. • Coordinate with healthcare providers and internal teams regarding insurance requirements. • Maintain accurate and confidential patient records. • Perform other medical administrative and virtual assistant duties as needed. Qualifications • Proven experience as a Medical Virtual Assistant , Medical Administrative Assistant, or similar healthcare support role. • Hands-on experience in insurance verification is required. • Strong understanding of health insurance eligibility, benefits, and verification processes. • Excellent communication and documentation skills. • Strong attention to detail and ability to work independently. • Comfortable working with healthcare systems, insurance portals, and electronic medical records. • Reliable internet connection and a suitable remote-work environment. Preferred Experience Experience working with Kaiser and Anthem Insurance is a strong advantage and will be highly considered. How to Apply Interested candidates should send the following to kenneth.joseph@globalpacificsupport.com : • Updated resume • Introduction video detailing: • Your experience in medical insurance verification • The insurance companies and systems you have worked with • Your experience with Kaiser Permanente • Your experience with Anthem Insurance • Your relevant experience as a Medical Virtual Assistant Subject Line: Medical Virtual Assistant – Insurance Verification