SALES REPRESENTATIVE

Sales Representative Position Type: Full-Time | Remote Working Hours: U.S Business Hours About the Role At Pavago, we are hiring for one of our clients seeking a motivated and results-driven Sales Representative to grow their home health care business. This role will focus on converting inbound leads, building referral partnerships, and developing a consistent sales pipeline. The ideal candidate is a confident communicator who understands the importance of proactive follow-up, relationship building, and maintaining a structured sales process. You will work closely with prospective clients, families, healthcare professionals, and community referral partners to generate new business and support client growth. Responsibilities: Lead Management & Sales • Respond promptly to inbound leads and prospective client inquiries. • Conduct phone, email, and text follow-ups with prospects and families. • Manage leads through the sales funnel from initial inquiry through consultation, assessment, and admission. • Maintain consistent follow-up with active, inactive, and older leads. • Schedule consultations, assessments, and intake appointments. • Track sales activities, pipeline stages, and follow-ups in the CRM. Referral & Community Development • Build and maintain relationships with hospitals, discharge planners, physicians, social workers, senior living communities, rehabilitation facilities, and other referral sources. • Conduct outbound outreach through calls, emails, in-person visits, presentations, and networking events. • Identify new referral opportunities and develop relationships into consistent referral sources. • Represent the company at community events, health fairs, and industry networking events. Sales Funnel & Business Development • Build and manage a structured sales funnel with clear stages and follow-up processes. • Monitor lead volume, conversion rates, referral activity, and revenue performance. • Identify gaps in the sales process and recommend improvements. • Develop strategies to re-engage prospects who are not immediately ready to move forward. • Meet or exceed monthly and quarterly sales and admission goals. • Identify opportunities to increase client volume and revenue. Client & Internal Coordination • Educate prospective clients and referral partners about available home health care services. • Clearly communicate the company's value proposition and services. • Coordinate with clinical and operations teams to ensure a smooth transition from sales to intake and service delivery. • Maintain strong relationships with clients and families after admission to support retention and referrals. What Makes You a Perfect Fit • You are a confident, relationship-driven salesperson who enjoys building trust with clients and referral partners. • You are persistent with follow-up and don't allow qualified opportunities to fall through the cracks. • You are comfortable making frequent phone calls and conducting in-person meetings. • You are highly organized and able to manage multiple prospects and relationships simultaneously. • You are motivated by measurable sales goals and take ownership of your results. • You are proactive, independent, and comfortable developing new business opportunities. Required Experience & Skills • 2+ years of experience in sales, business development, healthcare sales, home care, home health, senior care, or a related field. • Proven experience managing and converting inbound leads. • Strong sales, follow-up, and relationship-building skills. • Excellent verbal and written communication skills. • Experience using a CRM or sales pipeline management system. • Strong organizational and time-management abilities. • Comfortable working independently and managing multiple opportunities. • Professional and personable communication style. • Valid driver's license and reliable transportation for community outreach and referral visits. Ideal Experience & Skills • Experience selling home health care, personal care, private-duty care, hospice, assisted living, or senior care services. • Existing relationships with healthcare or senior care referral sources. • Experience developing referral networks. • Experience creating and managing sales funnels. • Familiarity with healthcare referral and discharge processes. • Knowledge of the local senior care and healthcare market. Typical Day • Responding to and following up with inbound leads. • Updating the CRM and managing pipeline activity. • Contacting prospective clients and families. • Conducting outreach to healthcare and community referral partners. • Scheduling consultations and assessments. • Visiting referral sources and attending networking or community events. • Reviewing pipeline performance and identifying opportunities for improvement. • Coordinating with the clinical and operations teams on prospective and newly admitted clients. Interview Process • Initial Recruiter Screening • Client Interview • Offer Stage #LI-AG1