CUSTOMER SERVICE - DUTCH SPEAKER | BRAGA, PORTUGAL
cross-border-talents-7
Full-timemid
Job description
A well-established company in Braga is expanding and looking to bring on a Customer Service.
It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.
What you'd be doing:
• Stay calm and clear with customers even when they're frustrated
• Follow up on open cases rather than letting them sit
• Flag recurring issues so they can be addressed at the source
• Contribute to a supportive, collaborative team environment
What we're looking for:
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Comfortable communicating in Dutch at a professional level
• Solid working English alongside your Dutch
• Fluent Dutch, written and spoken
Details:
• Work model: Remote
Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.
We review applications on a rolling basis, so it's worth applying sooner rather than later.