CUSTOMER SUPPORT REPRESENTATIVE - DUTCH SPEAKER | LISBON, PORTUGAL
cross-border-talents-7
Full-timemid
Job description
Fluent in Dutch? A team in Lisbon is looking for their next Customer Support Representative.
Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.
What you'd be doing:
• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone, chat, and/or email
• Keep internal systems and case notes accurate and current
• Recognize when something needs escalating versus resolving directly
What we're looking for:
• Right to work in the country without sponsorship required
• Comfortable communicating in Dutch at a professional level
• Solid working English alongside your Dutch
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
Details:
• Work model: Remote
This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.
If you've read this far and you're curious, that's usually a good sign - apply.