DENTAL MEDICAL RECEPTIONIST (DENTAL PRACTICE PROFICIENCY REQUIRED)

Dental Medical Receptionist – Dental Practice proficiency required Employment Type: Independent Contractor | Full-Time & Part-Time Work Arrangement: Fully Remote | Specific working hours will depend on the client's requirements. Hours: 15–40 hours per week Time Zones: U.S. Eastern, Central, or Pacific Time Job Overview We are looking for a reliable and patient-focused Medical Receptionist with dental practice experience to join a remote healthcare team. The ideal candidate will have hands-on experience supporting the front desk operations of a dental practice, managing patient communication, scheduling appointments, verifying insurance, and assisting with administrative tasks. Key Responsibilities • Manage incoming calls, emails, and patient inquiries. • Schedule, reschedule, and confirm dental appointments. • Handle patient check-in and check-out. • Verify patient information and dental insurance eligibility. • Assist with insurance benefits, copays, deductibles, and patient balances. • Process payments and follow up on outstanding balances. • Coordinate appointment reminders and patient follow-ups. • Maintain accurate patient records and documentation. • Communicate with patients, dentists, hygienists, and other dental staff. • Maintain patient confidentiality and comply with HIPAA requirements. • Support general administrative and front-desk operations. Qualifications & Requirements • 3+ years of experience as a receptionist, front desk coordinator, or administrative professional in US dental practice. • Strong knowledge of dental office workflows, scheduling, and terminology. • Experience with dental insurance verification. • Excellent communication and customer service skills. • Strong organizational and multitasking abilities. • Proficiency with computers and dental practice management systems. • Ability to work independently in a fully remote environment. • HIPAA knowledge or certification is a plus. Preferred Experience • Experience with dental insurance verification and claims-related processes. • Experience using dental practice management systems such as Dentrix, Eaglesoft, Open Dental, Curve Dental, or similar platforms . • Previous experience working remotely in a dental setting (Must Have)