SPANISH SPEAKING CUSTOMER ADVISOR (REMOTE IN GREECE)

*** This role is remote in Greece only*** Job Title: Spanish-Speaking Customer Care Advisor Location: Remote (Must be residing in or relocating to Greece) Employment Type: Full-time About the Role Are you a fluent Spanish speaker looking to build a career in a sun-soaked Mediterranean paradise? We are looking for an enthusiastic Spanish-Speaking Customer Care Advisor to join our growing remote team in Greece. In this role, you will deliver exceptional support to Spanish-speaking customers via phone, email, and chat, resolving inquiries efficiently while ensuring a high-quality service experience. You will work 100% remotely from anywhere within Greece, backed by comprehensive training and continuous support. What We Offer • Competitive Compensation: €1,045.72 gross per month (paid across 14 salaries per year, including Christmas, Easter, and summer bonuses). • Performance Bonus: Up to €150 monthly KPI bonus. • Full Relocation Package (If moving from abroad): • Paid initial flight ticket to Greece. • 2 weeks of company-paid hotel accommodation upon arrival. • Assistance with administrative setup (tax number, work permit, health registration). • Work Essentials: Complete, high-spec IT equipment shipped directly to your home. • Work Flexibility: Fully remote setup—work from any island, coastal town, or vibrant city in Greece. • Career Development: Structured growth pathways, internal mobility programs, and ongoing training opportunities. • Company Perks: Inclusive international culture, virtual team-building events, and corporate health benefits. Key Responsibilities • Deliver friendly, prompt, and professional customer service to Spanish-speaking clients. • Resolve inquiries regarding orders, products, account settings, and general service questions. • Communicate effectively across multiple channels (inbound calls, chat, and email). • Maintain accurate customer records and log interactions in our CRM system. • Collaborate with supervisors and team leads to continuously hit individual and team KPIs. Requirements • Language Skills: Native or fluent in Spanish (C1/C2) and upper-intermediate English (B2 minimum) . • Location: Must currently reside in Greece or be willing to relocate. • Tech Savvy: Good basic digital skills and comfort using cloud-based tools and CRM platforms. • Soft Skills: Excellent active listening, empathy, problem-solving ability, and clear communication. • Home Office Setup: A quiet work area with a reliable, high-speed internet connection. Why Join Us? Whether you are already living in Greece or dreaming of starting a new chapter under the Greek sun, this position provides a stable, rewarding remote career with genuine opportunities to progress into senior, quality assurance, or team leader roles. Ready to apply? Submit your CV in English today to kickstart your journey!