STRATEGIC ACCOUNT MANAGER

What you'll be doing • Responsible for new and repeat sales of Sapio products and professional services to assigned prospects and accounts. • Meeting established sales quotas. • Accurately forecast customer business commitments. • Have a good working knowledge of Sapio’s products and professional service offerings and capabilities. Understand the features and benefits and vale proposition of our products. • Build relationships with prospects with the aim of ensuring they remain aware of Sapio’s direction and that Sapio stays aligned to their current and emerging needs. • Sell consultatively and make recommendations on the various Sapio product configuration choices and professional service alternatives. • Arrange meetings with sales prospects and deliver presentations conveying • Communicate the customer's goals and represent the customer's requirements to Sapio colleagues. • Manage creation of timely customer proposals and quotations as needed to secure business. • Adhere to and manage the sales process while developing the strategy for key customers. • Create Account Plans and Opportunities Plans that orchestrate Sapio activities from outbound campaigns to deal closure. • Collaborate with Customer Success Management to plan and execute to development of lasting partnerships with ideal Sapio clients. • Support lead generation activities including marketing campaigns, events, territory plan development and direct outbound activities. What we are looking for: • Proven sales experience in life science/pharmaceutical or clinical industry, including traditional account management responsibilities, ideally with experience with LIMS/ELN solutions. • Proven ability and track record of achieving sales quotas. • Ability to travel to global and regional customer accounts as required • Proven ability to incept and cultivate high-calibre customer relationships • Experienced with a CRM and professional adherence to company standards • Self-motivated, goal-oriented, and consistent work approach. • Self-disciplined. Able to work independently. • Strong prioritization skills and excellent work ethic. • Ability to succeed from remote, non-supervised locations. • Deliver Company presentations exceptionally. • Excellent verbal and written communication skills. • Proactive and a good team player. • Plan and execute responsibilities with minimal direction. • Maintain accurate records in Sapio’s CRM of regional sales and prospecting activities, including sales calls, presentations, closed sales, and follow-up activities, including regular management status and call reports. • Responsible for active, timely, visible, and ongoing customer communications and occasional conflict resolution. • Be familiar with account-related legal documents. • Monitor Sapio projects to maintain a continuous knowledge of project status in order to identify potential issues. It's a bonus if you have the following: • Scientific domain understanding in areas across Discovery, Research, Development, Clinical and Manufacturing. • An appreciation for the AI landscape disrupting the current lab environment. • Familiarity with Value Engineering frameworks and business case creation aligned with selling Enterprise software. • Awareness of the competitive landscape and key differentiators • AI skills in incorporating tooling to improve both the effectiveness and efficiency of their own and their team’s work. What we offer: • A competitive salary and benefits package • Flexibility to work remotely, with opportunities to travel • A comprehensive onboarding and training programme • Ongoing opportunities for professional growth and development • A collaborative, inclusive and supportive work environment.