BUSINESS OPERATIONS MANAGER

Accountabilities: • Create, maintain, and continuously improve SOPs, process libraries, trackers, and centralized operational documentation. • Manage software subscriptions, licenses, renewals, vendor contracts, insurance and compliance documentation, and other operational deadlines. • Coordinate cross-functional workflows, maintain project trackers, monitor deliverables and deadlines, identify blockers, and ensure strong project-management hygiene. • Support internal communication by preparing meeting agendas, documenting decisions and notes, and ensuring action items are followed through to completion. • Lead recruitment and onboarding activities, coordinate team training and compliance requirements, and help ensure new team members have a smooth transition. • Organize virtual team-building activities, employee acknowledgments, company milestones, and other initiatives that strengthen team culture. • Coordinate virtual and in-person events, including travel logistics such as flights, hotels, rental cars, and transportation arrangements. • Provide responsive customer support by managing support tickets, moderating community activity, and escalating issues when appropriate. • Provide additional support for legal, financial, or other operational activities as business needs evolve. • Use modern AI tools and automation to improve operational efficiency, reduce repetitive work, and streamline team workflows. Requirements: • 3–5+ years of proven experience in business operations or a closely related role, preferably supporting US-based companies and early- to mid-stage startups. • Previous experience working with US-based startup teams is required. • Fluent English with excellent written and verbal communication skills. • Based in South America or Central America, with the ability to align with standard US working hours. • Strong proficiency with Asana and familiarity with modern remote-work and collaboration tools such as Slack and Google Workspace. • Experience using AI productivity tools such as Claude, Gemini, or similar platforms to improve workflows and execution. • Strong organizational skills, exceptional attention to detail, and the ability to manage multiple priorities without losing track of deadlines. • Highly proactive and dependable, with the confidence to take ownership and independently move initiatives forward. • Strong problem-solving, follow-through, and stakeholder-management abilities. • Collaborative mindset and comfort working in an evolving, fast-paced startup environment. • Experience in health, wellness, software, or technology is a strong plus. Benefits: • Compensation: USD $3,200–$3,800 per month, commensurate with experience. • Employment: Full-time contractor engagement. • Contract term: Initial 6-month contract with potential for extension or renewal. • Work arrangement: 100% remote. • Location flexibility: Opportunity for candidates based in Latin America, with Central/South America preferred. • Working hours: Monday to Friday, 9 AM–5 PM Pacific Time. • Established processes and documentation designed to support a smooth transition into the role. • Opportunity to work closely with a dynamic, remote-first startup team. • Exposure to business operations, people operations, customer support, technology, and AI-enabled workflows. • Opportunity to contribute directly to improving processes, productivity, and team effectiveness. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1