SR MANAGER, FOOD SAFETY
dennys
Full-timesenior€88,000-88,000/year
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Job description
<div><div><p><b><span>Essential Functions (Key Responsibilities)</span></b><span><span> </span></span><span> </span></p></div><div><ul><li><p><span><span>Provide</span><span><span> </span>strategic guidance on food safety procedures and policies. Ensure<span> </span></span><span>validation</span><span><span> </span>compliance to all safety programs and development of a true safety and compliance culture. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Train and educate on all food safety programs, discuss all Area/Regional results and performance trends. Meeting with and counseling franchisees/company leaders and reporting. Create a positive, competitive atmosphere to change behaviors and improve results. Provide<span> </span></span><span>appropriate operational</span><span><span> </span>support/follow-up to ensure opportunities for improvement are<span> </span></span><span>identified</span><span><span> </span>and corrected. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Work with outside agencies (e.g., federal,<span> </span></span><span>state</span><span><span> </span>and local law enforcement, etc.) as necessary. The individual will be a liaison working with Franchisees/Company Field Leaders, Learning & Development, Operations Excellence, and with other teammates to develop and implement E-Learning in Food Safety & Safety Modules/Programs.<span> </span></span><span>Advise</span><span><span> </span>company/franchise Operations<span> </span></span><span>regarding</span><span><span> </span>monitoring/</span><span>maintaining</span><span><span> </span>programs for compliance with state, federal and OSHA requirements. Counsel Franchisees/company leaders to work with Risk Management, Operations and Health Departments<span> </span></span><span>regarding</span><span><span> </span>communicable diseases, outbreaks, and local/state protocols. Coach, teach and support leaders on all levels<span> </span></span><span>regarding</span><span><span> </span>brand standards, regulatory rules/regulations,<span> </span></span><span>safety</span><span><span> </span>and operating procedures. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Develop key escalation processes related to trending of hotline calls/complaints (products, equipment, regulatory & OSHA requirements) and requests from the field. Follow up and gather information/data on calls from Operations, 3rd party auditing vendors, health departments,<span> </span></span><span>guests</span><span><span> </span>and work as a liaison, to ensure brand Food Safety/HACCP standards are met in all restaurants. Attain information/facts needed<span> </span></span><span>regarding</span><span><span> </span>allegations of foodborne illnesses, safety, issues/trends in restaurants and follow-up with Franchisees/Company Operations as<span> </span></span><span>appropriate</span><span>. Advise all investigations and resolutions<span> </span></span><span>comply</span><span><span> </span>with applicable federal, state and local laws, as well as company policies. Investigate and<span> </span></span><span>assist</span><span><span> </span>with administrative hearings & fines related to<span> </span></span><span>restaurant</span><span>. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Work with Operations and<span> </span></span><span>an appropriate vendor</span><span><span> </span></span><span>regarding</span><span><span> </span>reported pest activity via 3rd party audit, Guest Complaints, and Health Inspections. Oversee the compliance of Cook’s/Server’s (Food Chart and Quick Reference) guides sent to the restaurants. Oversee the compliance of key areas of the business such as Cook and Server Prep/Pull Charts, Manager Logbook and Walk Through/Temperature Book annually, review with OBAC/Franchisees/Company Leaders. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span> Develop guidelines for Brand Standards/HACCP manual, Menu HACCP for all new products. Support Core Menu updates/changes, Module resources, recipe cards and<span> </span></span><span>assist</span><span><span> </span>with Product Development for food safety and brand standards compliance. Develop/Revise Food Safety Audit form and Food Safety Resource Guide for traditional and non-traditional restaurants. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Counsel franchisees in completing the food safety section of plan reviews for<span> </span></span><span>permitting</span><span><span> </span>purposes.<span> </span></span><span>Contact for</span><span><span> </span>Restaurant Food Safety & EHS. Actively<span> </span></span><span>participate</span><span><span> </span></span><span>on</span><span><span> </span>Operational BAC committees. Implement the current FDA Food Code to meet or exceed Denny’s Brand Standards. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Collaborate with cross functional departments to ensure food safety, cleanliness, environmental health &<span> </span></span><span>safety</span><span><span> </span>and brand standards are in place that meet or exceed regulatory rules and regulations. Analyze behaviors and trends in company restaurants and develop strategies for execution and improvement. Attend area/regional meetings to share up-to-date information, trend reporting,<span> </span></span><span>results</span><span><span> </span>and delineate corrective actions needed as a team for improvements. Teach/coach/update field leaders (DMs/FBCs/RDFOs) through communications addressing actions with solutions. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Other duties as assigned </span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Education and Experience Requirements</span></b><span><span> </span></span><span> </span></p></div><div><p><b><span>Education:</span></b><span><span> </span></span><span> </span></p></div><div><ul><li><p><span><span>Bachelor’s degree in food science,<span> </span></span><span>microbiology</span><span><span> </span>or<span> </span></span><span>a related</span><span><span> </span>field. Master’s degree preferred. Food Safety Certified Manager certification. Instructor/Proctor status preferred. Certified Professional Food Safety (CP-FS) preferred. </span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div></div><div><div><p><b><span>Experience:</span></b><span><span> </span></span><span> </span></p></div><div><ul><li><p><span><span>Minimum experience 10 years’ experience within food safety, minimally 5 years supporting/overseeing restaurant food safety programs </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Previous</span><span><span> </span>franchise operations support experience<span> </span></span><span>a plus</span><span>. </span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Required Knowledge and Skills</span></b><span><span> </span></span><span> </span></p></div><div><ul><li><p><span><span>Ability to communicate and interact effectively with restaurant personnel/field leaders/regulatory inspectors/supervisors/state directors. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Proven management experience and leadership skills. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to handle/manage rapidly changing priorities in a changing environment with a sense of urgency. Excellent planning/organizational skills with the ability to work independently. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Results oriented leader that<span> </span></span><span>possesses</span><span><span> </span>strong influencing skills and proven ability to overcome objections and communicate complex/controversial decisions. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strategic thinking and agility: Ability to develop long term plans and outlooks to meet business needs and demands while also challenging status quo </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Stakeholder management: Ability to work with key operation leaders and executive leaders to drive FSQA strategic priorities </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Creative and business mindset: Able to drive business results outside of FSQA by adding value to profit generating activities </span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Job Travel:</span></b><span><span><span> </span>minimum 50-75% mostly domestic </span></span><span> </span></p></div><div><p><b><span>Location:</span></b><span><span><span> </span>Remote should be close to large<span> </span></span><span>airport</span><span>, if possible, in the eastern or central time zone (ATL, CLT, DFW, ORD, MCO, DTW etc.) </span></span><span> </span></p></div></div><p style="text-align:inherit"> </p><p style="text-align:inherit"></p><p style="text-align:left"><b>The typical pay range for this role is: </b></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Minimum:$88,000.00 - Maximum:$121,000.00<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Please note that this range represents the pay range for all positions in the job grade within which the position falls. This job posting is not a promise of any specific pay for any specific employee as the actual pay will take into account a range of factors, including location and experience.</b></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><i>Denny's, Inc. is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual <span><span><span><span class="WIW2">orientation, gender</span></span></span></span> <span><span><span><span class="WIW2">identity, disability, genetic</span></span></span></span> <span><span><span><span class="WIW2">information, military</span></span></span></span> or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law. </i></p><p style="text-align:inherit"></p><p style="text-align:left"><i>Applicants requiring reasonable accommodation for any part of the application process should contact 864-597-8000. <b>PLEASE DO NOT CONTACT THIS NUMBER TO CHECK THE STATUS OF YOUR APPLICATION.</b></i></p><p style="text-align:inherit"></p><p style="text-align:left"><i><span>Denny’s, Inc. participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. For more information on E-Verify, please contact the DHS at 888-897-7781 or <span class="WIW2">dhs.gov/e-verify. </span> Please note that we do not use this information to pre-screen job applicants.</span> </i></p>